Customer Service Assistant

6 months ago


Colchester, United Kingdom East of England Co-op Full time

Vacancy Introduction

APPLY NOW, THERE IS NO NEED FOR A CV

Normal working pattern for this role:

Our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

Click on the video below to meet Bertie & Becky who are both Customer Service Assistants (CSA) at our co-op. They tell us more about what it is like to work as a CSA in our food stores.

Role Responsibility

As a CSA (Food Retail) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description for the role

The Ideal Candidate

Friendly and approachable A reliable team player Effective communication skills A positive attitude Engaged and self-motivated Willing to learn and adapt Have a basic level of numeracy, literacy, and IT Skills

Over 18 roles

Due to the nature of the role and its requirements, applicants will need to be aged 18 years or over to apply for this position.

Package Description

What’s in it for you

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?

Competitive rates of pay 20% discount in our food stores, along with other discounts across our family of businesses 22 days holiday (plus bank holiday entitlement) which increases with service 5% employer pension contribution Death in service benefit Access to our colleague communications app, The Loop Enhanced* family leave and pay arrangements Opportunities to grow, with award-winning training and apprenticeship programmes Great deals and discounts across ’s of high street and online retailers Financial wellbeing support, including Wagestream®

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