IT Knowledge Management Specialist

1 month ago


Eastleigh, United Kingdom Ageas UK Full time

JobTitle:  IT Knowledge Management Specialist
Contract Type:  FixedTerm Contract until the end of 2024 
Salary Range:  Dependenton Experience
Location:  Eastleigh– Hybrid Working

IT Knowledge Management Specialist:  Ageas inEastleigh have a fantastic opportunity available for a candidate with strong understandingof knowledge management principles and technologies, to join the team as an ITKnowledge Management Specialist.

The ITKnowledge Management Specialist will use their experience in knowledgemanagement within an IT department, to analyse the current knowledge sharingprocesses, identifying gaps, and leveraging technology to enhance the flow ofinformation within Ageas Insurance.

Here are some of the main skillsand experience required to be successful in the IT Knowledge ManagementSpecialist opportunity:
Exceptional Stakeholder Management skills, with the ability to manage multiple relationships with stakeholders of all levels
Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal.
Excellent analytical, problem-solving, and decision-making skills
Ability to work under pressure and handle multiple tasks and deadlines

Here are some of the mainresponsibilities of the IT Knowledge Management Specialist role, based inEastleigh:
Develop a comprehensive knowledge management strategy aligned with Ageas IT goals
Assist in the development and implementation of knowledge management policies and procedures within all areas of Ageas IT
Review existing knowledge management tools, evaluating these against new tools in the market and aligning use of these tools with the defined strategy
Manage the capture, maintenance, accessibility and relevance of technical documentation, service delivery knowledge, processes and policies within systems or organisational knowledge stores
Manage and curate all other content aligned to the defined strategy within knowledge management systems.

At Ageas we offer a widerange of benefits to support you and your family inside and outside of work,which helped us achieve, Top Employer status in the UK.
Flexible Working - Smart Working @ Ageas gives employees flexibilityaround location (as long as it’s within the UK) and, for many of our roles,flexibility within the working day to manage other commitments, such as schooldrop offs etc. We also offer all our vacancies part-time/job-shares . We alsooffer a minimum of 31 days holiday (inc. bank holidays) and you can buy andsell days.
Supporting your Health – Dental Insurance Health Cash Plan, HealthScreening, Will Writing, Voluntary Critical Illness, Mental Health FirstAiders, Well Being Activities – Yoga, Mindfulness.
Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews,Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work - Well-being activities, yoga, mindfulnesssessions, Sports and Social Club events and more...
Benefits for Them – Partner Life Assurance and Critical Illness cover.
Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle BreakdownCover.
Get some Tech – Deals on various gadgets including Wearables, Tablets andLaptops.
Supporting you back to work - Return to work programme after maternityleave



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