Head of Facilities Management
1 month ago
Job summary
Job Title: Head of Facilities Management
Hours per week
Permanent/Fixed term - Permanent
Salary- £58,972 to£68,525per annum pro rata
Closing Date- 13th August 2024
Interview Date: TBC
This post may close early due to high numbers of applications so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
To provide and receive highly complex service-related information of a sensitive or contentious nature and will be required to communicate this effectively to Senior Management, employees, and external agencies. This will require the individual to be adept at negotiation, persuasion, motivation and reassurance.
Provide strong leadership and direction across situations where highly complex ideas or concepts need to be conveyed and implemented across all Hotel Services functions to effect service change and improvement.
Lead the delivery of excellence across all Soft Facilities Management (FM) Services functions and to encourage colleagues to be creative and innovative, to seek and adopt best in class practices.
To lead, design, develop and introduce governance systems and processes for all new quality and resilience planning processes, undertaking reviews, introducing change and developing common practice across sites where there are efficiencies or benefits in doing so and working with senior teams to deliver various initiatives, including those associated with the Model Hospital, NHS Premises Assurance Model (NHS PAM) and Patient Led Assessment of the Care environment (PLACE).
Responsible for the overall management of all soft FM services employees.
Undertake regular audits of soft FM services functions performance and deliver on action plans as necessary.
About us
Here at George Eliot our vision to' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication
e x cellence and safety in everything we do
C hallenge but support
E xpect respect and dignity
L ocal health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
To work independently, and to establish the interpretation of national guidance, policies, statutory and legislative regulations and to advise accordingly.
Through the formation of strong links with Directors, Associate Directors, and General Managers across the Trust, provide evidence and re-assurance that operational services are achieving fully compliant standards, and the Trust is not exposed to any adverse review from external agencies.
To take responsibility for budgets for all soft FM services functions.
Responsible for the overall management of all soft FM services employees.
Responsible for developing extensive and fully evidenced performance management information systems and data to demonstrate that services are being delivered safely and at best value
Deliver monthly, quarterly and annual reports on a wide range of Key Performance Indicators across all soft FM service functions.
Ensure full compliance within operational functions to all Statutory Standards, Codes of Practice Health and Safety guidance Health Technical Memoranda etc.
For detailed job description and person specification, please refer to the attached JD and PS.
Person Specification
Experience and Knowledge
Essential
Significant proven and demonstrated experience at a senior level within the NHS within soft FM services management to include experience of operational and technical interpretation, negotiation and service development Evidence of leadership of teams and associated employee management skills. Understanding and broad knowledge of the NHS. Experience of implementing corporate systems, policies and procedures and ensuring organisational wide compliance in Soft FM services. Experience of reporting to and working with Corporate Management Team(s) and Boards/ Committees on a regular basis. Proven experience and track record of commercial activities; identifying developing and realising business growth opportunities. Successful experience in leading and managing transformational change in the workplace, including services redesign to review and improve service delivery. Specialist knowledge over more than one soft FM services function and proven freedom to act and make decisions at a senior level on behalf of the organisation. Providing board-level advice and guidance on Soft FM services strategic and operational issues. Experienced in monitoring highly complex contracts and projects and auditing and compiling corporate documentation and reports. Understanding of clinical services, health services design guidance, health service procurement guidance and regulatory standards. Successful track record of effective people management including possessing excellent leadership qualities, employee engagement and development and performance management to deliver goals and targets. Knowledge of health and safety, especially related to the delivery of Facilities Services which impact on patient care and public and employee safety. Expert knowledge of food safety legislation. Budget holder with experience of managing multiple budgets and achieving CPIP targets. Proven project management skills. Extensive evidence of a collaborative and inclusive leadership style with a strong emphasis on employee engagement. Experience of analysing, interpreting and presenting highly complex data. Knowledge of NHS procedures including standing financial instructions.
Qualification(s) and Professional Training
Essential
Professional knowledge acquired through degree / masters or equivalent qualification. Specialist knowledge acquired through post graduate courses. Experience working at a senior level in Facilities Management to masters equivalent.
Desirable
Member of professional body or equivalent to fulfil lead professional roles.
Skills and Abilities
Essential
Ability to evidence/demonstrate key values and behaviours in line with the Trust framework. Ability to articulate, influence and persuade others autonomously. Possess highly sensitive communication skills. Ability to manage multiple projects and services simultaneously with conflicting priorities to ensure service delivery and deadlines are met. Able to think analytically, anticipating obstacles and thinking ahead, using analytical techniques to identify options and solutions. Able to work independently or within a team to provide expert advice in matters relating to facilities management. Significant proficiency in the use of MS office packages and other IT systems to generate reports, documents as required. Able to lead by example; motivating and empowering others.
Desirable
Ability to evidence/demonstrate key values and behaviours in line with the Trust framework EXCEL
Personal Qualities
Essential
Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement. Effective interpersonal skills. Excellent written and oral presentation skills. Can recognise how their role contributes to the care of patients and others. Confident, highly motivated and able to use own initiative. Innovative and imaginative in resolving problems. Highly developed attention to detail, concentration and accuracy.
Desirable
Can demonstrate evidence of Trust values
Other
Essential
Ability to fulfil the travel requirements of the role. Ability to work occasional evenings and weekends. To be part of the Trusts Manager On-call team. Commitment to pursue patients concerns and resolving problems.-
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