Housing Support Worker

2 weeks ago


North East Lincolnshire, United Kingdom Longhurst Group Full time

The vacancy

Are you someone with an interest in developing a Housing related support career within an organisation committed to improving lives? Are you motivated to positively impact an individual’s life? If so, our Housing Support Worker role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our team at North East Lincs HRS are critical to ensuring our customers are able to live fulfilled and independent lives.

As a Housing Support Worker at Longhurst Group, you will help deliver excellent Support Services which are both individualised and customer-led, promoting the wellbeing and support for our service users. Further key responsibilities are listed below:

Ensure the delivery of individual support, reflective of different customer needs through assessment, support planning and ongoing review. Ensure practical and emotional support when working with customers who may have complex needs is customer led, strength based and person-centered. Provide a holistic service that supports independent living skills and accommodation tenancy sustainment. Effectively manage incidents of anti-social behaviour in line with the Group’s policies and procedures, offering advice and support to maintain tenancies. Effective recording of information on the Group’s IT systems, namely Dynamics

 In order to be successful in application for our Housing Support Worker role, you will ideally have worked in a similar role supporting individuals with often complex needs, although we’re open to candidates who’re interested in pursuing a new career within a Supported Housing environment. Having some knowledge and understanding of homelessness and the issues around it would be beneficial. You’ll be comfortable in challenging negative beliefs and provide positive behaviour support, and always demonstrate a supportive and caring nature. It’s crucial to display good communication and listening skills, with a strong ability to provide advice to help our customers.

Our Housing Support Worker role is based at our North East Lincs HRS service, which is an adult related support service supporting people aged 18+ that are homeless or at risk of losing their accommodation. Please note, it is an essential requirement to hold a full driver’s licence and access to a vehicle to travel to our customers across North East Lincs in order for you to carry out your role.

This is a hugely exciting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Housing Support Worker opportunity will help to improve the lives of adults who are homeless, whilst providing you with the opportunity to develop your career within Supported Housing. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

What you receive from us:

Up to 26 days annual leave (Pro rata based on contracted hours) Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers

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