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Digital Service Support Officer – Hardware Replacement
4 months ago
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Who we are:
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
To find out more about NHS Ayrshire and Arran please visit our website -
Position
An opportunity has arisen for a Digital Service Support Officer – Hardware Replacement based at Ailsa Hospital.
What you will do:
As a Team Member you will provide support to the Hardware Replacement Programme across NHS Ayrshire and Arran as well as helping within the Workshop if required. You will ensure the continuous availability and efficiency of Desktop Hardware systems by replacing equipment efficiently, ensuring availability of equipment and excellent communication skills.
For further information on the role please click the link below to view the job description
Knowledge, training and/or experience required to do the job:
An HND or equivalent experience in computing is essential, as is experience supporting Desktop Hardware and Software. Extensive knowledge and experience of supporting Microsoft products is also essential.
For further information on the requirements for the role please click the link below to view the person specification
Hours: 37 per week, working Monday-Friday.
This is a fixed term/secondment opportunity for 18 months.
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so.
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