Operations Team Lead

4 weeks ago


Belfast, United Kingdom Connected Health Full time

ABOUT THE JOB

Are you ready to be part of a revolutionary force in healthcare? We're expanding rapidly to meet the growing needs of our communities, and we want compassionate individuals like you to join us on this remarkable journey.


WHY CHOOSE US:

Pioneering Homecare Revolution: Join a team at the forefront of the homecare revolution, shaping the future of homecare in Northern Ireland.

Community Impact: Be a vital part of our commitment to making a profound impact on the lives of individuals across Northern Ireland. Your role goes beyond caregiving; it's about fostering independence and dignity within the comfort of their own homes.

Dedication to Excellence: As one of the leading homecare companies in Northern Ireland, we are dedicated to maintaining the highest standards of care.


YOUR ROLE AS OPERATIONS TEAM LEAD:

Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.


WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.


WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.


BENEFITS:

  • PS200 Sign on Bonus
  • PS200 Refer a Friend
  • Cycle to Work Scheme
  • Local business discounts and gym memberships
  • Bluelight Card Scheme
  • Training & development opportunities*.


KEY DUTIES AND RESPONSIBILITIES

  • Support and guide all areas of the business and report to Director of Care and Chief Operating Officer.
  • Oversee all Registered managers' operations and acting as replacement when any are off on annual leave or other.
  • You will provide support in all areas of quality governance so that high standards are consistent across the organisation and learning is shared.
  • Contribute to the overall growth of the business and assist with the implementation of new business ideas.
  • You will liaise with management on compliance within the company over all offices in NI and ensure that all regulatory requirements are met throughout the business for compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
  • You will contribute to the development of a regulatory compliance policy /guidelines in line with each business division and work across the company to educate, provide training and ensure all staff are compliant within their roles.
  • You will support all departments in the submission of regulatory reports providing guidance and expertise were required.
  • Senior on-call (exceptional circumstances).
  • You will have a pivotal leadership role in the delivery of a vision that encompasses quality, patient experience, research and innovation.
  • Any other additional duties in relation to the business needs as directed by the SLT.
  • Assist with the rota management when necessary, i.e. management sickness/annual leave

To undertake any other reasonable duties as required*

 

ESSENTIAL SKILLS & EXPERIENCE

  • At least two years' experience in a registered manager or operational management role.
  • You must hold NVQ level 3, in Health & social care, or an equivalent.
  • Must be a driver with access to your own car.
  • Experience in service development, improving services and workforce planning.
  • Track record of working in a customer focused service and supporting the service to be compliant and meet high quality standards.
  • Experience of using IT systems in care environment. Being proficient with systems and systems implementations.
  • Manage departmental performance against agreed targets and budgets, and within policies and standards.
  • Fulfil role as Management Representative for all Quality standards.
  • Manage all staff according to company standards (appraisals, discipline, training, development). 
  • Contribute to executive policy and strategy.
  • Develop and implement Policies to ensure compliance with Quality Regulations.
  • Monitor and inform / communicate / apply standards created / maintained by external bodies and integrate within the internal quality management system.
  • Develop and maintain systems to establish standards relating to activities and products.

 

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.


  • Red Team Lead

    1 month ago


    Belfast, United Kingdom Aflac Northern Ireland Full time

    **The Team** At Aflac Northern Ireland, we are building a diverse, multi-function Cyber Security Team to support our Global Security Program protecting our customers in the US & Japan. The Aflac NI Security Team has taken ownership of key components of the security program and are integrating with the Global Security Team to strengthen existing functions...

  • Operations Team Lead

    1 month ago


    Belfast, United Kingdom Connected Health Full time

    The purpose of the role is to support management teams in facilitating the delivery of high standards of care and support safely within all the services to ensure they meet required statutory quality compliance and governance requirements. The post holder will support managers in providing a comprehensive integrated quality compliance and improvement...


  • Belfast, United Kingdom Mintel Full time

    We’re looking for an Operational Security Lead to enhance the IT security of the organisation, reduce technical debt and ensure the third-party solutions we use and buy are implemented securely. This is a new role that's offering a genuine opportunity to have a voice and be part of shaping decisions and direction in this exciting space. You will join...


  • Belfast, United Kingdom VANRATH Full time

    Accounts Payable Team Lead VANRATH are delighted to be searching for an Accounts payable Team Lead to Lead a team of Accounts payable assistants and report to the Accounts Payable Manager. This is a fantastic opportunity for an experienced Accounts Payable Team Lead to take on a new team for a growing Finance Function in Belfast. What you'll get Hybrid...

  • Structural Engineer

    20 hours ago


    Belfast, United Kingdom Vickerstock Full time

    Structural Engineer (Team Lead) | Belfast Vickerstock are working exclusively with a leading EPC contractor specialising in the renewable energy and data centre markets. With more than 30-years' experience delivering projects across the world and a turnover of €500m, this organisation has recently established a new Belfast office to enhance their already...

  • Civil Engineer

    13 hours ago


    Belfast, United Kingdom Vickerstock Full time

    Civil Engineer (Team Lead) | Belfast Vickerstock are working exclusively with a leading EPC contractor specialising in the renewable energy and data centre markets. With more than 30-years' experience delivering projects across the world and a turnover of €500m, this organisation has recently established a new Belfast office to enhance their already...

  • Structural Engineer

    20 hours ago


    Belfast, United Kingdom Vickerstock Full time

    Structural Engineer (Team Lead) | Belfast Vickerstock are working exclusively with a leading EPC contractor specialising in the renewable energy and data centre markets. With more than 30-years' experience delivering projects across the world and a turnover of €500m, this organisation has recently established a new Belfast office to enhance their...

  • Civil Engineer

    13 hours ago


    Belfast, United Kingdom Vickerstock Full time

    Civil Engineer (Team Lead) | Belfast Vickerstock are working exclusively with a leading EPC contractor specialising in the renewable energy and data centre markets. With more than 30-years' experience delivering projects across the world and a turnover of €500m, this organisation has recently established a new Belfast office to enhance their already...


  • Belfast, United Kingdom VanRath Full time

    Accounts Payable Team Lead VANRATH are delighted to be searching for an Accounts payable Team Lead to Lead a team of Accounts payable assistants and report to the Accounts Payable Manager. This is a fantastic opportunity for an experienced Accounts Payable Team Lead to take on a new team for a growing Finance Function in Belfast. What you'll get ...

  • Team Lead

    2 weeks ago


    Belfast, United Kingdom Southern Health and Social Care Trust Full time

    SPPG_Commissioning Lead - Regional Services and Strategic Planning, Band 8B (Temporary) ref:54273509 Temporary post until 31/03/2026Accept online applications only.Flexible Working Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment. A number of Flexible Working provisions areoffered by all HSC...


  • Belfast, United Kingdom Amazon Full time

    This role focuses on those who have military experience interested in working in the private sector. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. This key part of our business makes sure we dispatch and deliver orders...


  • Belfast, United Kingdom Amazon Full time

    This role focuses on those who have military experience interested in working in the private sector. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. This key part of our business makes sure we dispatch and deliver orders...


  • Belfast, United Kingdom Amazon Full time

    This role focuses on those who have military experience interested in working in the private sector. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. This key part of our business makes sure we dispatch and deliver orders...

  • Virtual Team Lead

    13 hours ago


    Belfast, United Kingdom Volunteer Now Full time

    Volunteer Now has partnered with Be Collective to bring a dedicated online platform for volunteering to Northern Ireland. The platform supports volunteers through the volunteering process and helps connect more people with a wider range of opportunities. There’s lots of great features to Be Collective like messaging, making a profile, and being able to...


  • Belfast, United Kingdom Musgrave Full time

    Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave...


  • Belfast, United Kingdom Citi Full time

    **Overview of Citi**: Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...

  • Office Team Manager

    4 days ago


    Belfast, United Kingdom VanRath Full time

    VANRATH are assisting a leading Professional Services company (Alike to Big 4) in Belfast City Centre with the recruitment of a Business Manager. The role will be performed within Monday - Friday - Based in Belfast City Centre . Permanent position. Fully Negotiable - highly competitive rate of pay (Negotiable) + Great benefits & Flexibility This...


  • Belfast, United Kingdom communityni.org - Jobboard Full time

    The overriding remit and responsibility of the post is to provide strong leadership and management to the Connections team within Cancer Fund for Children (CFFC) services. The Connections Team Manager will lead on the operational delivery of the Connections function within our overall service. They will implement the strategic priorities of Cancer Fund for...

  • Team Leader

    1 day ago


    Belfast, United Kingdom WHSmith Full time

    Team Leader WHSmith Belfast International Airport Contract Type Permanent Working hours 39 hours per week working any 5 out of 7 days including weekends As a Team Leader in our Belfast International Airport store, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps...


  • Belfast, United Kingdom Hays Full time

    Are you passionate about driving change and innovation? Join our clients' dynamic Digital Transformation team as a Lead Business Analyst! In this pivotal role, you’ll collaborate with cross-functional teams to identify, analyse, and prioritise business requirements, ensuring alignment with our overarching digital transformation goals. Your expertise in...