Team Leader for Continuing Healthcare

Job summary

Please note that successful candidates invited to interview will be expected to give a short presentation as part of the interview process.

Details of this will be shared with successful short listed applicants on invite to interview.

An exciting opportunity has arisen for an appropriately skilled and experienced registered nurse/social worker/AHP to join Kirklees Health and Care Partnership's Continuing Healthcare (CHC Team) as a Team Leader within the Adult Physcial Disability Team. The postholder will lead the development and management of a coordinated approach to NHS CHC and Funded Nursing Care (FNC) within a nursing home or community setting, including the assessment and review of people potentially eligible for, or already in receipt of, NHS CHC or FNC.

The postholder will supervise and line manage clinical and non-clinical staff and will be responsible for managing and coordinating assessments, ensuring the development and ongoing reviews of specialised packages of care where Kirklees Health and Care Partnership is the lead commissioner or funding agency.

The postholder will hold a registered nurse/social work/AHP qualification with experience of working with complex physical disability They will have a sound understanding of CHC and experience of staff management.

Main duties of the job

The role is subject, but not limited to the following responsibilities, please consult the Job description ad person specification for more details: Manage a team of nurses in the delivery of CHC in relation to the Physical Disability and General Adult patient cohort.

Verify, quality assure an audit CHC assessments to ensure a consistent approach to decision making

Develop and manage a robust approach to case management for CHC eligible people

Provide clinical supervision and CPD development to CHC Lead Nurses

Develop and maintain strong working relationships with key stakeholders, the Local Authority in the management of joint funded cases

Manage a delegated budget by maintaining a robust review system to ensure care packages remain appropriate

About us

NHSWest Yorkshire ICB is responsible for improving population health and reducinginequalities to meet the diverse health needs of its population and is part ofthe West Yorkshire Health and Care Partnership which includes organisations,local councils, health and care providers and voluntary, community and socialenterprise organisations.

Weare passionate about creating an inclusive workplace that promotes and valuesdiversity; we see this as a strength and part of our founding mission, valuesand behaviours. We know through experience that different ideas, perspectivesand backgrounds create a stronger and more creative work environment thatdelivers patient outcomes.

Weare committed to creating the best place to work, where your contribution isvalued, your wellbeing is supported and all our colleagues can reach their fullpotential. We welcome and encourage applications from all areas of thecommunity, who meet the criteria for the role, regardless of their protectedcharacteristics.

We operatea Carer friendly working environment that is supportive and inclusive. Weactively encourage Carers to self-identify themselves and are offered a workingCarer passport.

As a MindfulEmployer we are positive and enabling towards all employees and job applicantswith a mental health condition.

We are a DisabilityConfident Employer and commit to shortlisting suitable applicants who meet theessential criteria for an informus of any adjustments you may require.

Job description

Job responsibilities

Main Duties and Responsibilities

To influence and have the ability to challenge decisions in regard to the

implementation of the continuing care process.

The post holder will have to deal with complaints in a sensitive and timely

manner according to organisational policies and procedures, trying to obtain

local resolution where possible. To escalate to Senior Clinical Operational

Manager as appropriate.

Be able to communicate sensitive, highly complex / contentious information

effectively, accurately and concisely to individuals or professional forums to

NHS England and Health Ombudsmans level.

Gain co-operation and agreement from stakeholders, using effective

communication skills including a degree of negotiation, persuasion or

motivation skills where appropriate as part of the role.

To participate in/chair highly complex / contentious care planning meetings

and reviews using negotiating techniques effectively.

To act as independent decision-maker with freedom to act within agreed

boundaries in relation to care package formulation and resource allocation

within agreed cost parameters.

Provides a Leadership style, which is underpinned with the values held within

the organisation.

Support their function to deliver against agreed metrics aligned to values and

demonstrating improvement where appropriate.

Handle function specific information, which may be sensitive, complex or

confidential and appropriately recording, transferring and/or co-ordinating

such information in accordance with the Data Protection Act.

Make judgements on a range of complex issues relating to function, using

own expertise and within responsibility level.

Lead specialist on a specific project or area, deliver outcomes with a

managed approach, providing timely updates to managers as required.

Produce timely function specific advanced reports, papers and analysis using

prolonged concentration where required.

Manage delegated financial budget, for example, budget of a project in

accordance with financial rules.

Identify key priorities for their team in line with CHC team objectives, ensuring

all staff are clear of their individual objectives and responsibilities.

Identify for service improvement outlining a case for change to the Head of

CHC. Where appropriate work in partnership with key stakeholders to develop

an implementation plan.

To Identify early any potential risks to the CCG related to the delivery of CHC

and seek resolution or escalate to senior manager if required for further action

Plan and manage own workload to weekly, monthly and annual timescales to

ensure continuity of service.

Plan and co-ordinate meetings, programmes or events involving senior

managers and delegates from both internal and/or external organisations which

require formulation of plans and delivery in agreed timeframes.

Day to day supervision and line management, setting direction of the

team ensuring all team members have clarity of purpose.

Produce timely function specific advanced reports, papers and analysis

using prolonged concentration where required.

Provide timely advice, information or support to internal and external

stakeholders around complex issues related to function, adhering to policies,

legislation, governance requirements and best practice guidance.

To work autonomously on a daily basis and will report directly to the

operations manager.

Act as an expert resource & provide professional advice on complex matters

to patients and carers, acute trusts, nursing homes, nursing staff, GP practices,

social services and the Health and Care Partnership in respect of NHS Funded

Healthcare.

To contribute to the safeguarding of vulnerable adults and children as per

procedures

Contribute to the review and development of existing information

management systems and contribute to the development of an integrated

approach to, service or initiative management.

Develop policies and procedures in own work function with an impact

on the wider organisation, as required.

Ensuring that the Team works within the National Framework

guidelines, following good practice guidance and all other Health and Care

Partnership policies and procedures.

Ensure that any other relevant polices in line with general duties are

implemented and adhered to Safeguarding Vulnerable Adults, reporting

as per Local Authority requirements.

Provide regular reporting on the targeting of resources and monitoring

their implementation from a value for money perspective.

Provide oversight and monitoring of all aspects of Team budgets.

Evaluate projects/function within identified portfolio for delivery against

financial recovery/savings plans through providing sophisticated, high quality

project analysis.

Identify where financial recoveries could be made working alongside

colleagues in financial and contractual departments but still ensuring that the

needs of the client is maintained and the quality of care remains of a high

standard without compromising the safety and well-being of all.

Working with colleagues to ensure that public finances are apportioned

appropriately following procurement policies and procedures.

To review, on an agreed basis, the appropriateness of monies

apportioned to individual and group cases.

Working with Operational Lead and Head of Service to identify where financial

and physical resources can be best apportioned to assist the delivery of care and

delivery of the services core functions.

Take a lead in the coordination of training, development and recruitment

activity across the Team.

Manage staff, undertaking appraisals, recruitment including progressing any

disciplinary or capability issues, as necessary.

Responsible for monitoring staff sickness and ensuring effective sickness

performance management is complied with.

Responsible for following the sickness policy and conducting sickness

meetings when triggers are met.

Responsible for managing staff caseloads.

To contribute to the development of the service business plan, QIPP projects

and leas on associated projects as required.

Ensure compliance across the CHC team in relation to the maintaining of the

individual patient database, ensuring all information is accurate, relevant and

inputted.

General

The post holder will:

Treat people with dignity and respect.

Maintain a high standard of professional and personal conduct.

Develop a culture that promotes equality and values diversity. The post holder

must be aware of and committed to the equality and diversity policies of the

organisation.

Ensure the principles of openness, transparency and candour are observed

and upheld in all working practices.

Ensure compliance with all mandatory and statutory training relevant to the

post.

Be familiar with and adhere to the safeguarding policies, procedures, and

guidelines for both children and adults at risk of abuse or neglect. This must

be in conjunction with the Multi-agency Safeguarding Children and

Safeguarding Adults at risk of abuse or neglect Multi- Agency Policy,

Protocols and guidelines.

Ensure that any infection prevention and control issues are reported

appropriately.

Be aware of and adhere to the provisions of the Health and Safety at Work

Act and to ensure their own safety and the safety of others.

Maintain confidentiality and adhere to the principles of data security and data

protection.

Follow a professional Code of Conduct, where relevant to the post.

Participate in the organisational appraisal process.

Be expected to undertake ongoing professional and personal development in

line with the responsibilities of the post.

This job description is not intended to be exhaustive. It describes the main duties

and responsibilities of the post. It may be subject to change in accordance with

developing organisational and service needs and wherever necessary, will follow

appropriate consultation with the post holder. The post holder may be directed to

complete other duties according to organisational requirements. These duties will

always be reasonable and commensurate with the skills of the post holder and level

of the post.

Person Specification

Skills & behaviours

Essential

Ability to manage and/or oversee complex care cases and/or specialist care provision, ensuring they are meeting needs, sustainable and are providing value for money. Able to think conceptually; recognising assumptions, interpreting and evaluating arguments and deducing inferences. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions. Able to think on their feet when dealing with issues and problems Computer literate with an ability to use the required systems/office packages Able to analyse and interpret data to draw conclusions. Able to effectively manage resources (financial and others) to ensure delivery of a service/project Able to provide, receive, convey and present information in a clear way.

Experience

Essential

Further knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent. Experience of multidisciplinary team working Knowledge and understanding of health and social care processes for discharge planning Detailed knowledge of the National Framework for Continuing Health Care October 2022 (Revised) Awareness of the ICB s commissioning agenda Specialist/Expert knowledge of complex care needs and complex case management Knowledge and understanding of the Mental Capacity Act 2005 and Mental Health Act 1983 and its application. Ensure that the principles of the DoLS and the MCA are embedded in local policies and procedures, are applied within the CHC Team so that they become business as usual when designing and developi Knowledge and understanding of Personal Health Budgets Awareness of safeguarding systems and processes Further knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent Evidence of ongoing professional development Experience of leading and managing staff Experience of communicating and engaging effectively with external agencies/stakeholder Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda. Experience of using performance management/improvement systems

Desirable

Some prior experience of working within function. Experience of working in the NHS Some knowledge and experience of programme and/or project management

Qualifications

Essential

Educated to post registration/degree level or equivalent knowledge and experience. Post Graduate qualification or specialist training District Nursing Current and relevant registration in social work/nursing/Allied Health Professional

Desirable

Recognised teaching/mentoring qualification or equivalent experience.

Additional Requirements

Essential

Has a responsive, solution focused approach to addressing issues and barriers. Skills for communication on complex matters and difficult situations, requiring persuasion and influence. Able to work flexibly to meet the needs of the service and ensure a stakeholder focused response. Able to build and sustain relationships at all levels, actively involving stakeholders where appropriate. Able to regulate behaviour even when challenged. Is open and honest and acts with integrity Able to work both independently where required and as a team and corporate player. A forward-thinking approach to change and possible new ways of working Able to undertake the demands of the post with reasonable adjustments if required. Independently mobile to work across several sites across West Yorkshire and travel as required

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