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Schools Account Manager

4 months ago

Farnborough, United Kingdom iRock School of Music Full time

Schools Account Manager

Hours: Monday - Friday, 8am-4pm or 9am - 5pm

Salary: £35-40k per year

Holiday: 25 Days + Bank Holidays

Location: Based at our Head office in Farnborough

Start date: September

The School Account Manager is a hands-on role and will be responsible for managing and nurturing relationships with schools. This role involves ensuring client satisfaction, promoting the iRock School of Music's programs, and driving growth within the school sector.

About Us:

* Winner of Educational Resource Award - Primary - Education Business Awards 2024 *

iRock School of Music is dedicated to making a positive impact on children's lives through innovative and inclusive music education. We teach primary school students to play drums, keyboard, electric guitar, and sing in a band, building confidence, well-being, and academic success.

Responsibilities

School Relationship Management:

  • Meet company retention targets agreed at the beginning of each academic year
  • Develop and maintain strong relationships with key stakeholders at partner schools
  • Serve as the primary point of contact for key school accounts, addressing their needs and concerns promptly
  • Lead & support customer experience with school account management
  • Support operations with school accounts, addressing their needs and concerns promptly
  • Conduct regular check-ins with schools to ensure satisfaction with iRock's programs and services

Sales and Account Development:

  • Identify and pursue new business opportunities within our current accounts
  • Present and promote iRock School of Music's programs to prospective school
  • Prepare and deliver sales presentations, proposals, and contracts
  • Achieve sales targets and contribute to the overall growth strategy of the company.

Program Implementation and Support:

  • · Coordinate with schools to ensure the smooth implementation of music programs
  • · Monitor program performance and gather feedback for continuous improvement.

Marketing and Promotion:

  • Collaborate with the marketing team to develop and execute promotional campaigns targeting schools
  • Represent iRock School of Music at school events, trade shows, and conferences
  • Create and distribute marketing materials tailored for the school audience.

Reporting and Analysis:

  • Maintain accurate records of all interactions with school accounts in the CRM system
  •  Prepare regular reports on account activity, sales performance, and market trends
  • Analyse data to identify opportunities for growth and improvement.

About you:

  • Minimum of 3-5 years of experience in account management, sales, or customer relations
  •  Experience in the education sector, particularly in managing school accounts, is desirable but not essential
  •  Strong interpersonal and communication skills
  • Excellent sales and negotiation abilities
  • Ability to manage multiple accounts and projects simultaneously
  • Proficiency in CRM software and Microsoft Office Suite
  • Passion for music and education

Perks and Benefits

  • Full-Time, Permanent Position: Enjoy job security with a role that's both fulfilling and fun.
  • Generous Holiday Package: 25 days of paid school holidays per year, plus bank holidays
  • Health & Wellbeing Programme: Access to resources that support your overall wellness
  • Healthcare: Virtual GP appointments and claim on treatment costs
  • Discounts: Discounts on everyday purchases plus music equipment
  • Instrument Discounts: Get discounts on musical instruments.
  • Professional Development: Opportunities to grow and develop your skills.
  • Work Environment: Staff parties, an annual conference and opportunities to socialise with incredible people
  • Rewards and Bonuses: Recognition schemes and an annual company bonus

Recruitment Statement

This role requires the applicant to be a UK national or be resident in the UK with a right to work visa already in place. iRock embraces diversity and equal opportunity. This advert is not intended to discriminate on the grounds of a person's gender, marital status, race, religion, age, disability, or sexual orientation. We are committed to fair treatment; therefore, every candidate will be assessed only in accordance with their merits, qualifications, and ability to perform the duties of the job.

We are committed to safeguarding and promoting the welfare of children. Due to the nature of the position, any offer of employment for this role will be subject to a satisfactory Enhanced DBS and other vetting checks and is exempt from the Rehabilitation of Offenders Act 1974.

Throughout the recruitment process, iRock collects and processes a range of personal data relating to job applicants. We are transparent about how this data is collected, used, and stored and are committed to compliance with data protection obligations. For further information, read our full iRock Recruitment Policy on our website: www.irockschool.com