Education Services Officer

2 weeks ago


Manchester, United Kingdom Manchester Metropolitan University Full time

About the Role

The successful candidate will have a passion and ability for organising workload and assessment events, and for building productive stakeholder relations.

The postholder will need to take data and, via discussion with academic colleagues, will need to translate this into what needs to be delivered on the ground in a complex learning and teaching environment. They will need to critically analyse data, lead project workstreams and be a contact for certain areas within Assessment Management.

The Officer's role will provide guidance and support to students and academic staff, supported by their team, on a wide range of assessment related issues.

The role will require the ability to provide excellent stakeholder service and administrative support for assessment activities across Manchester Metropolitan University. There will be a need to establish excellent working relationships across Professional Service area, the academic community and with collaborative partners.

Ideal Candidate 

We are looking for someone who:

Has excellent levels of accuracy and the ability to interpret data to come to decisions within the framework of regulatory requirements. Will have the confidence to take responsibility for defined areas of work within Assessment Management. Has a passion, ability, and experience in delivering high levels of stakeholder service and effective communication. Can work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects. Feels comfortable taking ownership of and resolving complex queries. 

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