Education Services Officer

3 weeks ago


Manchester, United Kingdom Manchester Metropolitan University Full time

We are recruiting to an exciting new opportunity within our Student Records Operation team, supporting Continuing Professional Development (CPD) Provision.

**About the role**:
The role will require the ability to provide excellent stakeholder service and administrative support for student records operations across Manchester Metropolitan University. There will be a need to establish excellent working relationships across Professional Service area, the academic community and with collaborative partners.

The Officer's role will provide guidance and support to students and academic staff, supported by their team, on a wide range of assessment related issues.

Officers need the ability to critically analyse data, lead project workstreams and be a contact for certain areas within Student Management.

This role specifically will require the postholder to support on CPD provision, this will involve student records are updated in a timely manner, be a contact point for enquiries from students and staff and liaise with teams across the university to ensure that CPD students are supported.

We are looking for someone who:

- Has a passion, ability, and some experience in delivering high levels of stakeholder service and effective communication.
- Can work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.
- Will have the confidence to take responsibility for defined areas of work within Assessment Management.
- Will feel comfortable taking ownership of and resolving complex queries.

**How to Apply**:

- **Shortlisting is carried out based on your covering letter and you should be clear about how you meet each of the Person Specification criteria, detailed in the attached Job Description, and give evidence of your experience.



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