IM&T Business Support Administrator

4 weeks ago

Manchester, United Kingdom Greater Manchester Mental Health NHSFT Full time

Job summary

We are looking for a motivated, detail-orientated professional to join the Information Management & Technology (IM&T) department. Ideally an individual who has a passion for the role that technology can play to make a purposeful difference to our service users and staff.

In this advert, we are seeking a Business Support Administrator to join our innovative team. The successful candidate will play a pivotal part in the smooth functioning of our IM&T operations, contributing toward the overall success of our organisation in the delivery of care, through the implementation of our ongoing digital programme.

Main duties of the job

Provide business administrative support to the IM&T senior management team. To attend meetings, and take minutes if requested, in an accurate and concise manner and to ensure they are typed, distributed, and stored, in accordance with group terms of reference and Trust policies and procedures. IM&T meeting administration including agendas, room bookings, refreshments etc.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, thenorthwestof England and beyond.

Greater Manchester is one of the world's most innovative,originaland exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping,entertainmentand dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth,humourand generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

The will be an element of remote/homeworking on a rota basis inline with supporting the overall April House Services

Staff benefits

Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts Job description

Job responsibilities

Duties and Responsibilities

Responsible for recording/raising IM&T requisitions and waivers using the approved Trust Finance system. Responsible for ensuring all monthly IM&T payroll activities are submitted accurately Organising of training and travel for IM&T senior management team Recording incidents via the Trust Incident reporting system. To organise and book events (such as training sessions, conferences etc.) as requested, liaising with the key stakeholders to ensure that their needs are met. Updating IM&T intranet pages Co-ordination of ordering of stationary etc. Management of meeting room bookings. To be responsible for the reporting of all maintenance and facilities incidents including Health and Safety issues. Backup for taking minutes of other IM&T meetings as required. Provide administrative support for strategic projects, ad hoc events and other IM&T processes To be responsible for receiving visitors to the IM&T offices.

Service/policy development

To implement and adhere to IM&T departmental policies and procedures. To be involved in the development of departmental procedures as required.

Management/leadership

To participate in appraisal and ongoing personal development. To act on own initiative, with reference to the IM&T senior management when necessary.

Safeguarding Children and Vulnerable Adults

All Trust employees are required to adhere to the principles of effective and safe, safeguarding children and vulnerable adults.

Infection Control

Infection Prevention and Control is the responsibility of all Trust staff. All staff have a responsibility to protect service users, visitors and employees against the risk of acquiring health care associated infections. This is achieved by consistently observing Trust Infection Prevention and Control Policies and procedures and adhering to best practice guidance, in order to maintain high standards of Infection Prevention and Control.

Data Quality

The post holder is expected to ensure the high standard of their own personal work this includes inputting, checking, reporting, written or verbal communications.

The above is not an exhaustive list of duties and responsibilities. The post holder is expected to perform any duties which could be reasonably expected of a person within this role. Please note that this can be subject to periodic review and amendment.

Person Specification

Education & Qualifications

Essential

Maths and English qualification to GCSE level C or above

Desirable

NVQ Qualification Level 3 or equivalent in business administration

Knowledge, Skills and Experience

Essential

Computer literacy - proficiency in the use of MS Office applications Experience of taking minutes at meetings Excellent written and oral communication skills

Desirable

Customer services experience NHS Mental Health Services background

Personal Qualities

Essential

Team player Ability to work under pressure and meet strict deadlines

Knowledge, Skills and Experience

Essential

Development of office filing/communication systems Ability to use appropriate initiative, prioritise workload and manage competing demands Excellent organisational skills Ability to communicate well at all levels

Personal Qualities

Essential

Ability to maintain high standards of integrity and confidentiality Ability to work flexibly Willingness to embrace change in working practices Ability to work under conditions requiring a high degree of concentration Excellent interpersonal skills

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