Warranty Coordinator

2 months ago

Dorking, United Kingdom Orion Electrotech Full time

 As a Warranty Administrator, you will be responsible for managing the warranty claims process from start to finish. You will ensure that all warranty paperwork is accurately completed, submitted, and processed in a timely manner. Your Warranty Administrator role will involve liaising between customers, service departments, and manufacturers or vendors to resolve warranty-related issues.

 

As a Warranty Administrator, your key responsibilities will be:

  • Process warranty claims from a Customer Service perspective.
  • Collaboration across teams when handling warranty queries.
  • Maintain and update warranty records, logs, and databases.
  • Ensure warranty credits are received, applied, and processed in a timely manner.
  • Communicate with customers, as well as across teams to resolve warranty issues or disputes.

 

As a Warranty Administrator, you would have experience with:

  • Working within a Customer Service focused role.
  • Utilisation of SAP (desirable, not essential).
  • Delivering and resolving Customer Service queries.
  • Data entry/administration abilities with a focus on attention to detail.

 

This Warranty Administrator role would be perfect for an individual who is aspiring to build their career.

If the job role of the Warranty Administrator sounds like it suits you, please click apply now 

If you would like to hear more information about the Warranty Administrator opportunity, please contact Jemma at Orion in Reading. 

 

Due to the volume of applications we receive, unfortunately, we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.

 

INDKA

   

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