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Front Of House

3 months ago

Leicester, United Kingdom Brook Street Full time

Fantastic opportunity to join a well-established company as Front of House at the Glenfield office. There is progression to progress to assistant centre manager in time.
Monday to Friday 8.15 - 5.30 (Occasional earlier morning, late evening or weekend hours may be required)
£25,000 per annum
Must be able to drive

Main Duties;

  • Answer all telephone calls in a professional but polite and friendly manner within three rings.
  • Delivering work of an extremely high standard in the timescales agreed with the client.
  • Creating and managing a reception that is welcoming, comfortable and always smart in appearance. Monitor and maintain standards of the communal areas throughout the site.
  • Answering calls on occasion from the Castle Donnington & Ashby De La Zouch offices
  • Responding to clients/visitors in a friendly, approachable manner but always presenting a professional image.
  • Manage Meeting Rooms and meetings including refreshments, buffets and administrative support.
  • Managing Search Engine optimization
  • Oversee support staff for maintenance and cleaning.
  • Being able to prioritise a varied and changing workload.
  • Developing good client relationships, noticing any buying/selling opportunities.
  • General tea/coffee making for visitors/clients. Keeping the daily consumables replenished and stock maintained.
  • Assist the Centre Manager with operational issues for the smooth management of the centre operations.
  • Assist with client arrivals, moves and departures including ensuring offices are re-decorated and re-dressed appropriately.
  • Support sales and marketing tasks and activities.
  • Person Specification;
  • To possess good organisational skills and apply a detailed and systematic approach to office management and sales.
  • Be able to adopt a creative and innovative approach to problem solving.
  • To have confidence in communicating effectively with a variety of people at all levels. Good interpersonal skills are essential.
  • Strong administration experience and customer services


If interested in this role, please click APPLY NOW a member of the team will be in touch if successful.