Welcome Host
5 days ago
Portico are on the lookout for an engaging Welcome Host for a building in Mayfair.
The overall aim of the Welcome Host is to work alongside the building manager and other service providers to create and foster a positive visitor experience.
The Welcome Host will provide a friendly welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.
They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.
Shift details: 52.5hrs per week
Salary: £37,650 per annum
Qualifications
The successful candidate will have strong communication, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. Passionate about service and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role, preferably within a corporate, 5* hotel or airline environment.
This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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