Team Administrator
4 weeks ago
Job summary
We currently have an exciting opportunity for a Team Administrator. Are you looking for a new challenge and would like to work in an organisation that will help you develop and achieve your goals to become the best you can be,then this is the role for you
This role will provide a confidential and efficient administrative support to the Professional Education & Development Team. You will need to be organised and able to prioritise the competing demands of a busy team. You should be calm, well-motivated person with a positive and flexible approach to your work and able to adapt to challenging/changing situations.
Main duties of the job
The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team. The incumbent will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide a high quality seamless service. Excellent interpersonal and communication skills are essential with an ability to deal with sensitive and challenging situations. The post holder will be required to utilise a computer for word processing and database management. There will be a requirement for the post holder to travel between trust locations in the Staffordshire, Stoke on-Trent and Shropshire area as well as other locations.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:-
Supporting your career development and progression. Excellent NHS Pension Scheme. Generous maternity, paternity and adoption leave. Options for flexible working. Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave. Extensive Health and Wellbeing support and resources. If you work in our community teams, we pay for your time travelling between patients. Lease car if you complete more than 500 miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate. Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculate, mileage paid at business rates. Salary sacrifice bikes up to £2K. Free car parking at all trust sites. Free flu vaccinations every year. Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met).And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
1. Provide customer focused services for the Team including receiving calls and relaying messages.
2. To input student data relating to practice assessors and practice supervisors in line with NMC requirements.
3. To update student information on the system as required and send notifications to clinical teams
4. Maintain spreadsheets and data bases with data as directed by the Education & Development Officer/Clinical Placement Quality Lead / Clinical Training Manager.
5. Create and maintain accurate student case notes ensuring student details are updated as necessary.
6. Take, transcribe and distribute formal minutes following corporate standards, producing and distributing action sheets as necessary. Follow up responses to actions in preparation for follow up meetings.
7. Maintain an effective office support system including filing, photocopying, faxing and scanning.
8. Deal with general enquiries from, internal clinicians and external organisations, in a confidential and sensitive manner. Accurately record any messages and ensure suitable follow up.
9. Maintain electronic diaries for the Team.
10. Provide administration support to the Team including typing of correspondence, ensuring strict confidentiality is maintained at all times.
11. Manage and prioritise own workload in order to meet specific deadlines. Able to work on own initiative with limited supervision.
12. Produce a range of highly confidential good quality documents including typing of letters, memoranda etc., also composing correspondence where required.
13. Input information and correspondence provided from other organisations received by the Team onto the Trust computer system.
14. Maintain Trust/Service databases to meet Health Education England, Local, directorate and Trust targets.
15. Maintain strict confidentiality of information concerning students/staff and sensitive Trust business at all times.
16. To be responsible for the safety and security of own computer equipment , emails, word documents etc.
17. To work in conjunction with other administrators to ensure adequate office cover within the service and cover during periods of annual leave, sickness, etc.
18. To implement any administrative policies and changes to working practices that may be required and as agreed.
19. Undertakes surveys, audits relevant to own role.
20. Orders and maintains office supplies and stationery.
21. To receive students, staff and visitors in a friendly and courteous manner, enhancing the reputation of the team and its services.
22. At all times to act in a manner that promotes the safety and well-being of students and fellow team members.
23. Work within clear guidelines and processes but will have autonomy to plan and prioritise own workload and act independently.
24. Maintain concentration when producing reports to a high standard and accurately inputting data.
25. Demonstrate an understanding of the importance of effective team working within a diverse team. Have the ability to adapt and use initiative as the need arises.
26. Combination of sitting, standing and walking; use of VDU equipment for the majority of the day.
27. Exposure to frequent interruption to routine relating to telephone calls, requests and demands.
28. Frequent concentration required; work pattern may be unpredictable.
29. Occasional exposure to emotional or distressing circumstances.
30. Undertake training as required for this post.
31. To undertake such other duties as may be required of the post.
32. Assist in maintaining own and others health, safety and security and help to maintain a clean and safe area in which to work.
Person Specification
Experience
Essential
Good Standard of general education including GCSE English and Maths (or equivalent level of qualification) NVQ Level 3, RSA III or equivalent level of secretarial/administrative experience or actively working towards.
Experience
Essential
Relevant secretarial experience as Team Secretary/Administrator Experience of dealing with sensitive/distressing issues Experience of producing documents, reports, etc to a high standard from handwritten and audio transcription Previous experience of data input Experience of minute taking and transcribing
Skills, Knowledge & Abilities
Essential
Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of effective team working Demonstrate an understanding of the importance of confidentiality Excellent organisational skills Problem solving skills Proficient in the use of Microsoft Office packages Word, Excel, etc. Able to work on own initiative Ability to meet the travel requirements of the post including cover at other offices as required to ensure adequate service provision
Desirable
Use of internal and external systems
Personal Attributes
Essential
Demonstrates a willingness to undertake further training, identification of own development and training needs Excellent customer service skills Flexible and adaptable Ability to demonstrate the positive applications of our behaviours Respectful, Honest and Trustworthy, Caring and Compassionate-
Office Administrator
7 days ago
Stoke-on-Trent, United Kingdom Team Support Agency Full timeAdmim/ call centre Role - (Service Co-Ordinator) Site address - Festival Park Stoke on Trent ST1 5PZ Shift Monday - Friday Only 08:00 - 17:00 1 hour unpaid lunch. The purpose of the role is to act as the focal point of contact for our customers, providing a high level of customer service across multiple contracts and projects. You will have experience...
-
Team Administrator
3 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Bennett Centre Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants need to be qualified and proficient at minute taking...
-
Team Administrator
4 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time**Team Administrator - Band 3 - Crisis Care Centre, Harplands Hospital**: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial...
-
Team Administrator
2 months ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Bennett Centre (12 months fixed term - full time) Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants need to be...
-
Team Administrator
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band - Crisis Care Centre, Harplands Hospital:Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.Applicants need...
-
Team Administrator
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band - Bennett CentreAre you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.Applicants need to be qualified and proficient at minute taking and...
-
Team Administrator
3 weeks ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time**Band 4 Team Administrator: Complex Care Team**: An exciting opportunity has arisen for a Team Administrator to work with the Complex Care Team. This vacancy would suit someone who has a wealth of secretarial experience. As the Team Administrator you will be responsible for supporting the Complex Care Team, supporting with the financial and procurement...
-
Team Administrator
2 weeks ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time**Band 4 Team Administrator: Complex Care Team**: An exciting opportunity has arisen for a Team Administrator to work with the Complex Care Team. This vacancy would suit someone who has a wealth of secretarial experience. As the Team Administrator you will be responsible for supporting the Complex Care Team, supporting with the financial and procurement...
-
Team Administrator
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeBand 4 Team Administrator:Complex Care Team:An exciting opportunity has arisen for a Team Administrator to work with the Complex Care Team. This vacancy would suit someone who has a wealth of secretarial experience. As the Team Administrator you will be responsible for supporting the Complex Care Team, supporting with the financial and procurement...
-
Team Administrator
1 week ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time**Team Administrator - Band 3**: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team to support the discharge pathway work. **In return we can offer you**: A...
-
Team Administrator
2 weeks ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time**Team Administrator - Band 3 - Darwin Centre**: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us at the Darwin Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants need to be qualified and proficient at minute...
-
Team Administrator
3 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Crisis Care Centre, Harplands Hospital: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants...
-
Team Administrator
1 week ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Crisis Care Centre, Harplands Hospital: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants...
-
Team Administrator
4 weeks ago
Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full timeAt MPFT we pride ourselves on staff wellbeing and development and can we offer you: - Opportunities for flexible working (depending on the role) - Career development opportunities and coaching plus access to in house training programs - Innovative research training program entitled STARS (Supporting the advancement of Research Skills) - Child Care Vouchers...
-
Team Administrator
4 weeks ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Bennett Centre Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants need to be qualified and proficient at minute taking...
-
Team Administrator
2 hours ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band 3 - Bennett Centre Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team. Applicants need to be qualified and proficient at minute taking...
-
Team Administrator
7 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeWe are looking for an enthusiastic and organised Team Administrator to join our newly established Sexual Abuse and Assault Pathway in Staffordshire. This role is to work exclusively in the Sexual Assault services pathway provided by North Staffordshire combined NHS Trust, VCSE (Survive and Woman's aid) and Staffordshire police crime commissioner. This role...
-
Team Administrator
1 month ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full timeJob summary Team Administrator - Band 3 - Crisis Care Centre, Harplands Hospital: Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our...
-
Team Administrator
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band - Crisis Care Centre, Harplands Hospital:Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.Applicants need...
-
Team Administrator
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeTeam Administrator - Band - Bennett CentreAre you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.Applicants need to be qualified and proficient at minute taking and...
