People Services Team Lead

2 months ago

Pontypridd, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Job summary

The People Services Team Lead is a senior specialised practitioner with theoretical and practical knowledge, skills and experience in highly complex, multifaceted and emotive employment relations matters and specialist HR topic areas, including strategic organisational change. The post holder will be responsible for role modelling and actively contributing to the implementation and embedding of ethical and good people centred management practices, driving excellence and continuous improvement, in line with CTM Values & Behaviours.

Working as part of the People Services Team they will hold both line management and leadership responsibilities to drive forward our ambitious peoples services vision ensuring the delivery of a comprehensive range of professional and proactive people activities and services, across the Health Board.

Main duties of the job

The People Services Team Lead plays a pivotal role in ensuring the delivery of a high quality, customer focused, expert service which drives forward continuous improvement in people management metrics and positive employee experience through restorative learning.

The post holder will:

Manage the people services team to build capability and improve performance to deliver a customer focused coaching service to facilitate the conclusion of appropriate and timely people management decisions in compliance with relevant policy and legislation. Work closely and collaborate with their peers within the other specialist People Services Teams (OD, L&D, Workforce Planning, EDI, Welsh Language), to lead on the design, implementation and delivery of specific strategic projects, to continually drive service and employee experience improvements. Utilise, analyse and interpret complex people data and information recruitment, exit interviews, turnover, commissioning figures etc. to provide intelligence to assist senior managers to develop proactive workforce plans with appropriate interventions and timescales identified. Work in partnership with local and regional trade union representatives, building and maintaining effective and trusting relationships.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

We listen, learn and improve We treat everyone with respect We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job description

Job responsibilities

Please refer to the attached job description and for full details of the main duties and responsibilities of the role, or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Master's Degree in Human Resource Management or relevant subject or equivalent knowledge and experience gained by working in the profession

Desirable

Coaching qualification or training OSCAR / GROW models.

Knowledge

Essential

Working knowledge and understanding of the following People specialism areas: employee experience, Equality Diversity and Inclusion, Organisational Development, Recruitment and Retention and Organisational Culture and Change.

Memberships

Essential

Associate membership CIPD

Desirable

Level 5 CIPD

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