People Services Team Lead

2 days ago

Pontypridd, Rhondda Cynon Taf, United Kingdom Cwm Taf Morgannwg University Health Board Full time
Job Summary

The People Services Team Lead is a senior specialist practitioner with theoretical and practical knowledge, skills and experience in highly complex, multifaceted and emotive employment relations matters and specialist HR topic areas, including strategic organisational change.

Main Duties of the Job

The People Services Team Lead plays a pivotal role in ensuring the delivery of a high quality, customer focused, expert service which drives forward continuous improvement in people management metrics and positive employee experience through restorative learning.

  • Manage the people services team to build capability and improve performance to deliver a customer focused coaching service to facilitate the conclusion of appropriate and timely people management decisions in compliance with relevant policy and legislation.
  • Work closely and collaborate with their peers within the other specialist People Services Teams (OD, L&D, Workforce Planning, EDI, Welsh Language), to lead on the design, implementation and delivery of specific strategic projects, to continually drive service and employee experience improvements.
  • Utilise, analyse and interpret complex people data and information recruitment, exit interviews, turnover, commissioning figures etc. to provide intelligence to assist senior managers to develop proactive workforce plans with appropriate interventions and timescales identified.
  • Work in partnership with local and regional trade union representatives, building and maintaining effective and trusting relationships.
About Us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

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