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Senior Sales Lead

2 months ago

Newport, United Kingdom Spire Healthcare Ltd Full time

Senior Sales Lead | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full time

Due to period of innovation, Spire Healthcare's Cardiff hub are recruiting for an experienced Senior Sales Lead. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis.

Full training will be provided and this is a real opportunity to commence your healthcare career.

Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday's. Please note - induction will be full time for a minimum of 2 weeks (9am to 5pm) - please only apply if you are able to commit to these shifts.

The purpose of the Senior Sales Lead is to lead the Private Patient Sales Advisors (Sales Advisors) by providing line management and self-pay pricing support, contributing to the successful delivery of the team's daily and monthly sales targets.

Duties and responsibilities:

  • Handling own enquiry workload both effectively and in a way the demonstrates best practice
  • Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking
  • Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability etc
  • Convert warm leads into appointments/sales in order to meet key performance targets
  • Lead and develop the hospital based sales team to deliver improved performance on all current and future agreed metrics
  • Understand and anticipate the need for change, diagnose the underlying issues and build the case for change with stakeholders and support colleagues to deliver
  • Carry out any other duty that reasonably falls within the scope of this role

Who we're looking for:

  • Candidates should demonstrate strong operational sales skills and be able to lead and work effectively to agreed KPIs
  • Strongly target motivated
  • Be able to work effectively while operating within a national sales framework
  • Prove a track record in positively impacting sales growth and performance based on a clear strategy in a healthcare setting
  • Ability to innovate and streamline processes to reduce cost and duplication
  • Strong communication skills, demonstrating an ability to positively lead teams across multiple locations
  • Balance the role demands and display excellent time management and prioritisation skills
  • Demonstrate understanding of data and the aligned required actions
  • Deliver required change, quickly and without disruption
  • Take personal ownership and responsibility to deliver solutions

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Tim Lincoln-Shaw on Tim.Lincoln-