Telephone Account Executive

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Just Eat Takeaway.com Full time
Ready for a Challenge
About this role:

We are looking for a passionate and driven Telephone Account Executive to provide our ever-increasing number of Restaurant Partners with the support they need to succeed on the Just Eat platform.
The role is fast-paced to ensure we achieve maximum value from each contact.  

In this role, you will be responsible for the growth and retention of existing clients supporting them to grow their orders and continually improve the quality of service they offer. Tools available include optimising menus, adding photography, offering great deals, reducing offline time and hitting delivery ETAs.
You will be a proactive self-starter, with a positive and ‘can-do’ attitude; and the ability to build relationships with your clients.

These are some of the key ingredients to the role:
  • Connect with a large targeted list of existing restaurant partners via telephone, to engage, educate and support the promotion of transactional offers whilst driving revenue for the partner
  • Contribute to key business initiatives & campaigns to drive all round partner success
  • Communicate cross-functionally and collaborate with other departments where required
  • Set and track daily targets, aligned with company objectives, juggle expectations and demands
  • Support escalations and provide solutions to partners promptly
  • Be a brand ambassador for Just Eat, represent the company to the highest possible standard over the phone


What will you bring to the table?
  • Previous experience in Sales or Account Management is preferred
  • Ability to work in a fast-paced environment & manage multiple priorities
  • Excellent communication and negotiation skills
  • Strong relationship builder
  • Uses data to drive performance and strategies
  • Has a positive mindset and shows self-awareness 


At JET, this is on the menu:


Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.


Inclusion, Diversity & Belonging


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