Primary Care Triage Clinician

Job summary

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Working in our Primary Care Hub on behalf of a group of GP Practices, withina Multi-Disciplinary Team, you will support our team of Patient Advisors whoprovide and signpost same day care for the local patient population.

The main responsibilitiesof the post-holder would be:

Conduct patient triage and assessments to determine appropriatetreatment plans

Provide primary medical care to patients of all ages, includingdiagnosing and treating acute and chronic illnesses

Order and interpret diagnostic tests, such as blood work andimaging studies

Undertake a variety of duties, including surgery consultations,telephone consultations and queries, visiting patients at home

Collecting data for audit purposes;

Compiling computer-generated acute and repeat prescriptions forauthorisation by a Doctor

Collaborate with specialists and other healthcare professionals tocoordinate patient care

Educate patients on preventive healthcare measures and promotehealthy lifestyle choices

Maintain accurate and up-to-date medical records for all patients

Stay current with advancements in medical knowledge and techniquesthrough continuing education

Carryout and interpret diagnostic tests under supervision of a GP.

Independentlydecide on and carry out treatment working under the remit of local PGDs Assessand evaluate, with patients, the effectiveness of the treatment and careprovided.

Referpatients for investigations and/or the appropriate specialist where appropriateEnsure the provision of continuity of care including follow-up visits.

Takea holistic approach to patient care, bringing together their medical, socialand psychological needs.

Empower patients to take responsibility for managing their owncare and treatment, where it is safe and appropriate to do so.

Record the Consultation in the patient records in the EMISClinical System.

Contribute to and write Care Plans - For those patients at risk of hospital admission, for example , ina care home or with complex needs they have a care plan which is recorded inthe patients clinical record.

Essential skills:

Strong clinical skills with the ability to diagnose and treat awide range of medical conditions

Excellent communication skills, both verbal and written, toeffectively interact with patients, their families, and other healthcareprofessionals

Ability to work well under pressure in a fast-paced environment,particularly in critical care situations

Attention to detail and strong organisational skills to managepatient records and documentation accurately

Empathy and compassion for patients, demonstrating apatient-centred approach to care

Ability to work independently as well as collaboratively within ahealthcare team

Experienced in Primary Care, would considerparamedic/nurse practitioner

Registered with the appropriate Health andCare Professionals /Nursing Council

Backgroundof working in a fast paced Primary Health Care or acute environments

Provenbackground of dealing with a diverse range of patients from all walks of life.

Provenbackground of building positive rapport with a diverse range of internalcolleagues and clients

Provenability to work autonomously whilst also having an awareness when identifyingthe need to access the wider clinical team or external agencies appropriatelyand safely

Firstclass organisational and time management skills in a fast paced environment areessential.

Holda Full UK Driving License and ideally have access to a vehicle insured forbusiness insurance to travel between surgeries and other health care settingsas appropriate

Confidentiality:

In the course of seekingtreatment, patients entrust us with, or allow us to gather, sensitiveinformation in relation to their health and other matters. They do so inconfidence and have the right to expect that staff will respect their privacyand act appropriately

In the performance ofthe duties outlined in this job description, the post-holder may have access toconfidential information relating to patients and their carers, practice staffand other healthcare workers. They may also have access to information relatingto the Company as a business organisation. All such information from any sourceis to be regarded as strictly confidential

Information relating topatients, carers, colleagues, other healthcare workers or the business of the Companymay only be divulged to authorised persons in accordance with the Companypolicies and procedures relating to confidentiality and the protection ofpersonal and sensitive data

Health & safety:

The post-holder willassist in promoting and maintaining their own and others health, safety andsecurity as defined in the Company Health & Safety policy, the CompanyHealth & Safety manual, and the Company Infection Control policy andpublished procedures. This will include:

Using personal securitysystems within the workplace according to Company guidelines

Identifying the risksinvolved in work activities and undertaking such activities in a way thatmanages those risks

Making effective use oftraining to update knowledge and skills

Using appropriateinfection control procedures, maintaining work areas in a tidy and safe way andfree from hazards

Actively reporting ofhealth and safety hazards and infection hazards immediately when recognised

Keeping own work areasand general / patient areas generally clean, assisting in the maintenance ofgeneral standards of cleanliness consistent with the scope of the job holdersrole

Undertaking periodicinfection control training (minimum annually) Reporting potential risks identified

Demonstrate due regardfor safeguarding and promoting the welfare of children.

Equality anddiversity:

The post-holder will support the equality,diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes theimportance of peoples rights, interpreting them in a way that is consistentwith Company procedures and policies, and current legislation

Respecting the privacy, dignity, needsand beliefs of patients, carers and colleagues Behaving in a manner that iswelcoming to and of the individual, is non-judgmental and respects theircircumstances, feelings priorities and rights.

Personal/Professional development:

The post holder will be eligible andencouraged to attend monthly training sessions organised by Frimley TrainingHub

The post-holder will participate inany training programme implemented by the Company as part of this employment,such training to include:

Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development

Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality:

The post-holder will strive tomaintain quality within the Company, and will: Alert other team members toissues of quality and risk

Assess own performance and takeaccountability for own actions, either directly or under supervision

Contribute to the effectiveness of theteam by reflecting on own and team activities and making suggestions on ways toimprove and enhance the teams performance Work effectively with individuals inother agencies to meet patients needs Effectively manage own time, workload andresources

Communication:

The post-holder should recognize theimportance of effective communication within the team and will strive to:

Communicate effectively with otherteam members Communicate effectively with patients and carers

Recognize peoples needs foralternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply Company policies, standards and guidance

Discuss with other members of the teamhow the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Experience

Essential

Background of working in a fast paced Primary Health Care or acute environments Proven background of dealing with a diverse range of patients from all walks of life. Proven background of building positive rapport with a diverse range of internal colleagues and clients

Knowledge and skills

Essential

Strong clinical skills with the ability to diagnose and treat a wide range of medical conditions Excellent communication skills, both verbal and written, to effectively interact with patients, their families, and other healthcare professionals Ability to work well under pressure in a fast-paced environment, particularly in critical care situations Attention to detail and strong organisational skills to manage patient records and documentation accurately Empathy and compassion for patients, demonstrating a patient-centred approach to care Ability to work independently as well as collaboratively within a healthcare team Proven ability to work autonomously whilst also having an awareness when identifying the need to access the wider clinical team or external agencies appropriately and safely First class organisational and time management skills in a fast paced environment are essential.

Desirable

Hold a Full UK Driving License and ideally have access to a vehicle insured for business insurance to travel between surgeries and other health care settings as appropriate

Qualifications

Essential

You are a Qualified Clinician experienced in Primary Care - would consider Paramedic / Nurse Practitioner / Physician Associate You are registered with the appropriate Health and Care Professionals NMC

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