Compliance Auditor

3 weeks ago

Hatfield, United Kingdom Ocado Group Full time
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:

The role of the Operations Compliance Auditor entails assessing the food safety and hygiene standards attained at all operational sites in accordance with Ocado's Quality Management System policies and procedures. Your responsibilities include conducting audits and assessments of Ocado operations and affiliated service providers according to a designated timetable and as per business needs. As the primary contact for audit inquiries, strong interpersonal and communication skills are essential for this role.

You will be:

As a Compliance Auditor, you will need to
  • Audit and manage the internal audit program and operating platform.
  • Organise and prioritise workload to meet audit schedules and company requirements.
  • Schedule and manage audit appointments, including ad-hoc requests.
  • Generate clear audit reports with findings, recommendations, and next steps.
  • Identify and categorise risks and non-conformances by severity.
  • Lead opening and closing meetings with stakeholders.
  • Drive action on poor audit performance and foster continuous improvement.
  • Provide compliance guidance and coaching to stakeholders.
  • Ensure effective root cause analysis and timely corrective actions.
  • Address non-conformances promptly and follow up periodically.
  • Collaborate with the Food Technology Lead to review trends and identify improvement opportunities.
  • Use audit data to identify trends and develop action-oriented reports.
  • Present audit findings and recommendations regularly with action plans.
  • Update and create audit templates and documents periodically.
  • Conduct HACCP procedural gap analysis and enhance company standards.
  • Audit catering facilities, service providers, and pest control services.
  • Support new site readiness evaluations.
  • Monitor and follow up on risks from service provider data.
  • Contribute to stakeholder and partner meetings, projects, and environmental sampling.
  • Assist with third-party accreditation gap analysis.
  • Participate in on-call duties and provide peak seasonal operational support.
  • Deputise for colleagues as needed.
About you:

The ideal candidate will possess a Level 4 HACCP & Food Safety certification, a Lead Auditor qualification, and either a degree in Food Science/Technology or three years of experience in a food safety audit role. They should have strong written and verbal communication skills and the ability to promote a food safety culture. Flexibility and availability to travel and adapt to changing business needs are essential. Experience in coaching operational staff on food safety requirements and the ability to evaluate these requirements in various operational environments is crucial. The candidate must be highly organised, self-motivated, and focused on quality, accuracy, and attention to detail.

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:
  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.
We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits .

We're in it together, we are proud of what we do, we can be even better.

#LI-ST1
#LI-HYBRID

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