Account Director

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Digitas Health Full time

Job Description

At Digitas Health, we believe the healthcare industry is ready for something new. New tech platforms, data-driven engagement models, and digital product divisions may be foundational to the current wave of change, but it’s ideas, experiences and stories that inspire people to change behaviour. And that’s where you come in.

Our work can take on many different forms from product design through to brand launches and omnichannel frameworks. As Account Director, you will be able to flex across these types of work pulling in different methodologies as needed to ensure at all time our client needs are met and expectations exceeded. But at the heart of it you will be human, intuitive and kind – working with different levels helping grow and inspire them whilst being inspired yourself

Your day-to-day will include:

Taking ownership of the day-to-day relationship with the client, be seen as an essential contributor, and as such be invited to all key meetings-consistently adding value; strategically and tactically Operating with a comprehensive understanding of the client’s business and actively seek out opportunities for further account development, taking the initiate to develop proposals and convert curiosity into great work Investing time to build solid relationships with both day to day project clients and, where appropriate, senior client leads.  Bringing together the right agency and/or discipline leads that will help drive the client and project forward in the right way. Knowing when to put the right people in front of the client to help present or sell our expertise. Fostering senior level partnerships with all agency capabilities, engaging subject matter specialists to formulate solutions  Upward management to GAD of project/client news and line management of an AM who will need nurturing and supporting across project deliverables. Representing the needs of the brand team(s) at key agency meetings such as weekly leadership, and resource meetings, as well as monthly all agency meetings Showcasing understanding of the DH revenue and profitability model and monitor fee performance to ensure monthly revenue expectations are met and account profitability are on track. Collaborating with Project Management to prepare project scopes and forecasts and demonstrate an understanding of the impact of decisions relating to cost and profit

Qualifications

Who you are:

An experienced healthcare agency Account Director looking for a role where you can make a real difference for teams and clients, and help build a thriving business Autonomous and collaborative, able to flex your approach to the needs of the business but equally able to work as part of a team on large accounts Inclusive in your approach, happy to work alongside a small team to deliver great work that you care deeply about; work that matters Capable of building strong client partnerships, and are passionate about helping clients innovate and re-imagine the ideal health experience Proven experience on substantive digital programmes, and know well the risks and opportunities associated with delivering digital experiences, mobile apps, digital-first campaigns and omnichannel programmes, social media programmes and brand launches Experienced at building businesses through organic growth, and driving your account finances Persuasive and clear in your communications, and have gravitas when you present Highly developed interpersonal, team building and relationship management skills A team builder – developing internal teams to reach their full potential

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