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Band 8a Transformation Manager for Neighbourhood Development x2

1 month ago

Yeovil, United Kingdom NHS Somerset Integrated Care Board Full time

Job summary

Neighbourhood Transformation Manager-Band 8a

Are you passionate about driving change at the neighbourhood level and eagerto help shape the future of community care? We are seeking to recruit to a 12 month secondment opportunity as a Transformation Managerfor Neighbourhood Development , offering a unique opportunity tosupport neighbourhood transformation and the personalised care agenda andfoster collaborative relationships across Somerset.

Purpose of the Role This pivotal role will work closely with the Associate Director of PersonalisedCare and Neighbourhood Development and colleagues within the Neighbourhoodteam, alongside teams and stakeholders across the system, to lead and support aportfolio of diverse programs.

You will play a critical role in:

Supportingthe Development and Delivery of Neighbourhood Strategy Leading on the strategies for Community Services, Long Term Conditions, End ofLife Care, VCFSE, and Proactive care to enable person centred approaches at asystem and neighbourhood level in order to improve outcomes for peopleaccessing care across Somerset.

DrivingTransformation in Care Pathways Leading initiatives that enhance the delivery of neighbourhood-based carepathways, ensuring alignment with Somerset's transformation agenda.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Interviews to take place week commencing the 2nd December

Main duties of the job

This role focuses on working collaboratively across the Integrated CareBoard (ICB) and with external partners to understand and address localhealthcare needs and establish best practices aligned with Somersets healthpriorities. Key responsibilities include leading pathway development to createa whole-system approach and overseeing designated programs of work. This rolerequires championing NHS Somerset's values and promoting equality, diversity,transparency, and innovation.

Acting as a deputy for the Associate Director of Neighbourhoods whennecessary, this role works with local partners to identify and implementpriorities consistent with national requirements and helps develop strategicand business objectives for both the ICB and the Integrated Care System (ICS).Managing commissioning processes within financial and policy constraints tomeet national and ICB priorities set through annual planning is crucial.

The role includes project management of various programs, supporting thedevelopment, monitoring, and evaluation of plans, and creating reports andpresentations. It involves building collaborative relationships withstakeholders to maintain engagement and using communication, negotiation, andinfluence to commission services effectively. This entails setting KeyPerformance Indicators, monitoring quality and safety standards, particularlyfor mental health services, and collaborating with contracting and qualityteams to address issues as they arise.

About us

NHS Somerset Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS organisation responsible for implementing a health and care strategy developed by the Integrated Care Partnership.

NHS Somerset consists of approx. 350 staff, across 8 directorates, with multiple teams within each directorate.

We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.

We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per week and that elements of the role may require you to travel to other locations across Somerset, to attend in-person meetings and meet the needs of the service. Please consider this before applying.

Note for existing NHS Employees applying for Fixed Term vacancies at NHS Somerset

If you are an existing NHS Employee and are applying for a Fixed Term role with NHS Somerset, the role will be offered on a secondment basis only.

You should gain agreement from your current employer before applying to allow you to be released on secondment.

Please ensure the reference section confirms your current HR Department details.

Thank you for your interest.

Job description

Job responsibilities

PURPOSE OF THE ROLE:

The Transformation Manager of Neighbourhood Development will work closely with the Associate Director of Neighbourhood Development, directors and senior managers for their area (internally and externally) to ensure oversight and delivery of joint responsibilities. They will lead in the areas of:

Supporting the development and the delivery of the strategy for Neighbourhoods including Community Services, Personalised Care, Long Term Conditions, End of Life Care, VCFSE and Ageing Well, that in turn delivers the outcomes required for the people of Somerset when accessing care.

Support and lead on the delivery of the transformation agenda for pathways of care within Neighbourhoods.

The postholder will support the Associate Director in developing and delivering the commissioning, service re-design and transformation in all areas of Neighbourhoods, working collaboratively with system partners. The Transformation Manager will be responsible for ensuring that transformation delivery plans are developed, maintained and delivered, in line with organisational governance arrangements, to support effective service redesign, commissioning and performance management in partnership with system colleagues.

The Transformation Manager will also support the Associate Directors within the Strategic Commissioning team in work relating to their assigned locality, specifically around place-based commissioning at a neighbourhood level.

The Transformation Manager will support collaborative working across organisational boundaries by building strong and trusting relationships with key system partners to improve outcomes for the population of Somerset.

KEY RESPONSIBILTIES OF THE ROLE:

Working with all directorates within the ICB and with partners across the system, ensuring a good understanding of local need and best practice in respect of all commissioned services in line with agreed priorities for Somerset.

To lead on pathway development, ensuring a whole systems approach is undertaken and supporting the delivery of programmes of work identified

PERSONAL STYLE / BEHAVIOURS:

To be a champion and role model NHS Somersets values and behaviours.

To be a champion for equality, diversity, and inclusion.

To promote a culture of openness, fairness, innovation, and transparency.

To deputise for the Associate Director of Neighbourhoods in their absence as appropriate.

To identify and implement agreed priorities in conjunction with local partners and in line with national requirements

To contribute to the development and implementation of the strategic plans and business objectives of the ICB and ICS

To ensure commissioning arrangements are managed within the financial resources agreed, and in line with local and national procurement policy

To ensure commissioning arrangements delivers key national and ICB priorities agreed through the annual planning process

To support the development, implementation, monitoring and evaluation of programme project plans, and to produce and present reports as required

To project manage designated programmes of work

To develop and maintain highly collaborative relationships with a wide range of stakeholders to maintain full engagement at all stages

To use effective communication, negotiation and influencing skills with stakeholders to commission services effectively, including the development of appropriate Key Performance Indicators.

Working with contracting colleagues to ensure key deliverables are monitored and necessary actions taken where issues are identified

Working with quality and safety colleagues to ensure key quality and safety standards for mental health are monitored and necessary actions taken where issues are identified

To interpret and implement relevant policies, strategies and guidelines

To assist in the development of operational plans for the ICB

To work with partners to investigate and respond to patient queries relating to ICB commissioned services, as well as supporting the implementation of service improvements where systemic issues are identified.

To provide and receive information and reports including presenting information to internal and external stakeholders

To support the identification of key risks facing commissioned services and ensure that appropriate risk management, mitigation and reporting arrangements are put in place

Provide support to the Associate Director within their designated locality to enable localities to focus on the development of models of care, working in partnership with the quality and primary care teams within the ICB to ensure models and pathways adopt best practice.

As directed by the Associate Director, develop and implement joint commissioning and co-commissioning in relevant area of responsibility or locality area to deliver the greatest benefit to the people of Somerset.

Support the production of commissioning plans in line with national and local timescales and are monitored regularly and appropriately.

Engage with wider stakeholders and the Somerset population on how programmes of work are co-designed and co-produced, working closely with the Communications and Engagement team.

Provide expertise in designated area of commissioning responsibility and support the development of the team, encouraging the adoption of an inclusive and supportive working environment. Work with a range of stakeholders including patients and providers, clinicians and colleagues both within the organisation and externally, and across appropriate levels of seniority.

Develop, lead and maintain highly collaborative relationships with a wide range of key stakeholders, including the regulator, to secure full engagement at all stages of the programme of work.

Work with staff and clinicians across the system to ensure that policy is embedded throughout the organisation and that the impact on other functions is identified and addressed in a developmental and integrated way.

Use effective communication, negotiation, and influencing skills to enable effective change management with stakeholders at all levels who may hold differing and contentious views.

Identify areas of opportunity for efficiency and productivity pathway improvements that contribute to the overall financial plan within the system.

Develop, monitor, implement and evaluate programme project plans and produce comprehensive reports.

Matrix work with other Locality and Transformation teams and relevant teams/individuals across the ICB and the system.

The role is responsible for dealing with, or advising on, highly confidential information and explaining highly complex, highly sensitive and potentially unwelcome information to a wide range of audiences while overcoming significant barriers to resistance.

The portfolio will be regularly reviewed by the Associate Director and Director of Localities and Strategic Commissioning and the focus, priorities and portfolio will be adapted to meet organisational and service needs.

Operational Responsibility

The role supports the business in driving transformation as well as value for money.

The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.

Financial and Physical Resources Responsibility

Budget holder for programme or project.

Human Resources Responsibility

Day to day management; teaching, devise training, development programmes as major job responsibility/ line manager for function/department.

Manages team; develops project training programmes/ line manager if appropriate.

Information Management Responsibility

Records generated information.

Updates programme records.

Ensuring information systems are fit for purpose, adapting and developing where appropriate to meet system specifications.

Planning and Organisation Responsibility

Plan and organise broad range of complex activities; formulates, adjusts plans, or strategies/formulate long-term strategic plans, involving uncertainty, may impact across the whole organisation.

Develops a range of plans/long term strategic plans for performance and service.

Improvement in new areas across organisations.

Policy and Service Development Responsibility

Responsible for policy implementation, development for Commissioning area of responsibility.

Develops policies for implementation of specialist programmes across the organization or service area.

Research and Development Responsibility

Regularly undertake research and development activity.

Undertakes audits/surveys related to programme.

Freedom to act

Required to work autonomously with minimal supervision and guidance, using own judgement.

Interprets NHS policy and strategy for the programme of work.

The postholder will be required to use their own initiative and act independently in decision making, judgements, formulation of plans and approaches.

Analytical and Judgmental Responsibility

Complex facts or situations, requiring analysis, interpretation, comparison of a range of options/highly complex facts or situations, requiring analysis, interpretation, and comparison of a range of options.

Makes decisions on a range of complex/highly complex issues where there may be more than one course of action; interprets national guidance; expert in their field.

Communication Responsibility

Provides and receives highly complex, sensitive, and contentious information.

Agreement or co-operation required; Presents complex, sensitive, or contentious information to large groups.

Persuades board, senior managers of the importance of the initiative/programme.

Negotiate with and motivate on project delivery, including linking in with other initiatives.

Communicate very sensitive information about performance and change.

Makes formal presentations to large groups.

Regularly provide detailed and informed reports to key stakeholder groups, boards and committees and present these in an engaging and succinct way.

Person Specification

Experience

Essential

Ability to provide and receive highly complex, sensitive or contentious information and present this to large and influential groups Ability to negotiate with senior stakeholders on difficult and controversial issues including plans to introduce new ways of working Ability to respond flexibly to unexpected demands and facilitate solutions to complex problems Ability to analyse and synthesize complex facts, information and situations and develop and implement appropriate options. Ability to prioritise own work effectively and align with team members to deliver whole team priorities effectively Ability to motivate others to contribute to projects in the absence of organizational or hierarchical authority Ability to make and effect decisions autonomously when required, on difficult issues and working to tight/changing deadlines Good understanding of principles of workforce planning and difference between operational and strategic workforce plans Demonstrable capability developing plans over short, medium and longer term timeframes Successful leadership and delivery of projects using a structured approach Experience identifying and interpreting national or local policy into relevant and implementable processes/practices

Desirable

Experience working with data and intelligence to support planning Workforce planning/transformation experience

Qualifications

Essential

Educated to Masters level of equivalent level of experience working at a senior level in specialist area Evidence of post qualification and continuing professional development

Desirable

Member of relevant professional body

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Communication

Essential

Relevant skills to meet criteria within JD outlined above Effective organizer, influencer and networker Understanding of skills required for effective collaboration across a complex system