Night Manager

4 weeks ago

Ware, United Kingdom Marriott International Full time

Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.

Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

The primary focus of the role is to be the property Manager on Duty and direct all property operations during the overnight shift. Ensure that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

Experience:

· Previous Front Office experience essential.

Skills and Knowledge

· Strong Communication skills (verbal, listening, writing)

· Resilience & ability to adapt swiftly to changing situations

· Ability to influence others positively

· Attention to detail

· Opera/Marsha knowledge

· IT skills

Education or Certification

· High school diploma or GED; 5 years’ experience in the guest services, front desk, housekeeping, or related professional area.

OR

· 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years’ experience in the guest services, front desk, housekeeping, or related professional area.

MANAGEMENT COMPETENCIES

· Adaptability

· Communication

· Problem Solving and Decision Making

· Professional Demeanor

· Building and Contributing to Teams

· Driving for Results

· Planning and Organizing

SPECIFIC DUTIES

Monitoring Property Operations

· Monitors and ensures compliance with all Guidelines to Operations.

· Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).

· Manages all period-end inventories.

· Directs, monitors, and assists all overnight staff.

· Ensures guest tracking scores and employee opinion survey goals are achieved.

Supporting Profitability and Revenue Goals

· Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

· Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.

· Manages employee hours.

· Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

Finance

To establish a guest account upon registration, as per Hotel and Company policies, for direct billing, credit card and cash payment. To be fully aware of all third-party payment restrictions, as per procedures. To fully understand, and comply with, Hotel Company cashiering procedures. To audit and balance each day’s shift, prepare daily banking, and report any discrepancies. To complete and understand the Credit Limit Reports and ensure that appropriate action is taken.

Security

To maintain security of all Hotel assets, and to report any loss or damage to the Shift Leader. To comply with the Data Protection Act regarding the disclosure of information To complete security patrols of the property each shift throughout the night as per the checklist.

Managing and Conducting Human Resources Activities

· Ensure associate shifts are rostered & recorded on Kronos workforce management, ensure daily/weekly checks are performed in a timely manner.

· Ensure the Oracle system is maintained with regards to holidays/sickness and other absences.

· Ensure appropriate training is delivered to the team H&S, Marriott training & discipline specific.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,  begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.

  • Night Porter

    3 weeks ago

    Ware, United Kingdom Exclusive Collection Full time

    Job Introduction **In a Nutshell** We are actively seeking a **Night Porter** who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members. Main Responsibilities - Maintaining our luxury standards of cleanliness and service at all times - Operating cleaning...

  • Night Receptionist

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Marriott International Full time

    Job Title: Night Operations Support Company: Hanbury Manor Marriott Hotel and Country Club Welcome to Hanbury Manor Marriott Hotel and Country Club, a stunning Jacobean-style manor house nestled in 200 acres of scenic countryside in Ware, Hertfordshire. Amidst wood-panelled libraries, cozy fireplaces, and modern amenities, our dedicated team provides...

  • Night Receptionist

    2 weeks ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24017931 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...

  • Night Auditor

    4 weeks ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23049384 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...

  • Night Reception Supervisor

    3 weeks ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24069750 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...

  • Night Reception Supervisor

    3 weeks ago

    Ware, United Kingdom Hanbury Manor Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Night Auditor

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWith its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic...

  • Night Reception Supervisor

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service.Marriott International has long believed in the power of our associates to shape our future. And...

  • Night Reception Supervisor

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Marriott International Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Night Reception Supervsior

    1 month ago

    Ware, United Kingdom Marriott International Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Night Reception Supervisor

    4 weeks ago

    Ware, United Kingdom Marriott International Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Night Reception Supervisor

    2 weeks ago

    Ware, United Kingdom Marriott International Full time

    With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so...

  • Night Receptionist

    2 weeks ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23075882 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete end-of-day activities including posting charges to...

  • Digital Printer Nights

    2 weeks ago

    Ware, United Kingdom PrintMatch Full time

    Our client is an established print company with an excellent reputation of producing time-critical printed documents. - Set up, operate, and oversee the effective running of printing presses - Be able to work to clients’ briefs - To ensure that all jobs are delivered successfully to a high-quality standard - you will be able to manage a busy workload...

  • Team Leader Care Nights

    4 weeks ago

    Ware, United Kingdom Care UK Residential Care Services Full time

    **Excellent opportunity for a Night Team Leader Care to join the team at Snowdrop House Care Home!** **Shifts are - 8pm - 8am** **£12.23 plus excellent benefits including a £600 joining bonus!** If you have NVQ Level 3 and proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great...

  • Security Officer

    3 weeks ago

    Ware, United Kingdom G4S Full time

    Location: Ware, United Kingdom | Salary: 13.23 hourly | Posted: 24 May 2021 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 9969 **Role Overview** - As a Security Officer at G4S, you are more than a Security Guard. You’ll ensure the safety of our customers...

  • Night Receptionist

    4 weeks ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24044599 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...

  • Night Receptionist

    2 weeks ago

    Ware, United Kingdom Marriott International Full time

    POSITION SUMMARY With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the...

  • Night Receptionist

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWith its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic...

  • Bank - Support Worker - Ware - Nights - Female Only

    2 weeks ago

    Ware, United Kingdom ivolve Care and Support Full time

    **Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010** **Vacancy Location**: Ware Hertfordshire. SG12 7DU **Shifts**: Various nights available **Pay Rate**: £10.92 - £11.30 per hour **(increasing to £11.44 - £11.70 per hour on 1st of...