Medical Receptionist/Administrator

1 month ago

Eastleigh, United Kingdom Archers Practice Full time

Job summary

Eastleigh Medical Practice previously called Archers Practice is seeking a skilled Medical Receptionist/Administrator to join our healthcare team.

Main duties of the job

Responsibilities- Greet patients and visitors in a professional and courteous manner - Schedule patient appointments efficiently - Manage patient records and update information accurately - Handle telephone calls and direct inquiries to the appropriate personnel - Assist with administrative duties like scanning, filing and photocopying as required.

About us

We are a small friendly team looking for a candidate with a can do attitude and training will be provided to the successful candidate, the successful candidate must have the ability to work well under pressure and also be a great team player.

Job description

Job responsibilities

Duties and Responsibilities of the Post:

Using the computerised system to book appointments. take messages for clinicians, book home visits and deal with queries from patients Scan correspondence onto patient notes in Emis Web. Explaining practice arrangements and requirements to new patients, ensuring registration forms and questionnaires are properly filled in and register patients.

5. Understanding the recall systems for management of any chronic disease register, or group of patients (eg cervical smear programme, baby imms, 6 week checks etc) you may be responsible for; ensuring people are called in at the appropriate times for their annual review.

6. Advising patients of relevant charges for private services, accepting paymentand issuing receipts.

7. Operation of telephone system and computer system.

8. Email referrals as requested by clinicians. Print online prescription request and correspondence from other organisations.

9. Filing of notes and photocopying.

10. Processing repeat prescriptions.

11. E -consultations process from generic email box.

12. Start and end of day procedures preparing and closing down office and consulting rooms.

13. You may be asked to carry out other tasks relevant to the post.

Person Specification

Qualifications

Essential

It is essential to have atleast 1 year reception and admin experience good knowledge of MS Office and ideally excellent keyboard skills. We require the successful candidate to be able to work between Monday to Friday; we work a shift pattern (morning shift would be and the afternoon shift would be You will be given a mix of morning or afternoon shifts which will be your permanent working pattern. This is a part time position for hours per week. We are a small team so additional hours would be required of the successful applicant to cover holiday or sickness.

Desirable

Experience of working in a GP practice and being able to work using your own initiative would be regarded as highly desirable skills.

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