Assistant Service Manager

5 days ago


Yeovil, United Kingdom Platinum Recruitment Consultancy Full time

Salary £39,000 DOE + OTE

A great opportunity has arisen to join our client in Yeovil as an Assistant Service Manager. This is a newly created role, offering an exciting opportunity to contribute significantly to our service department's success.

Key Responsibilities:

  • Team Leadership: Oversee a team of 2 direct reports, fostering a positive and productive work environment.
  • Customer Service: Prioritise customer satisfaction by ensuring timely and efficient service delivery.
  • Process Improvement: Continuously identify opportunities to streamline processes and enhance operational efficiency.
  • Performance Management: Monitor team performance, set clear goals, and provide regular feedback and coaching.
  • Inventory Management: Manage parts inventory to optimise stock levels and minimise shortages.
  • System Proficiency: Utilise Keyloop system to manage workflow and track performance metrics.
  • Financial Performance: Contribute to the department's financial goals by maximising labor efficiency and controlling costs.

Required Skills and Experience:

  • Proven experience as a Senior Service Advisor or Workshop Controller within a main dealership environment.
  • Strong leadership and interpersonal skills.
  • Excellent organisational and time management abilities.
  • Proficient in using workshop management systems, preferably Keyloop.
  • A valid UK driving license.
  • Managing KPI's

Benefits:

  • 20 Days Annual leave + Bank Holidays
  • On-site parking
  • Bonus opportunities
  • Company car (negotiable)

If this Assistant Service Manager role in Yeovil, sounds like the role for you please click to apply

*Please note that we are only able to accept applications from candidates who currently have the right to work in the UK*

Job Number: 930756 / INDAUTO

Consultant: Beckie Gardner

Job Role: Assistant Service Manager

Location: Yeovil

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.



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