Assistant Service Manager
4 days ago
Salary £39,000 DOE + OTE
A great opportunity has arisen to join our client in Yeovil as an Assistant Service Manager. This is a newly created role, offering an exciting opportunity to contribute significantly to our service department's success.
Key Responsibilities:
Team Leadership: Oversee a team of 2 direct reports, fostering a positive and productive work environment.
Customer Service: Prioritise customer satisfaction by ensuring timely and efficient service delivery.
Process Improvement: Continuously identify opportunities to streamline processes and enhance operational efficiency.
Performance Management: Monitor team performance, set clear goals, and provide regular feedback and coaching.
Inventory Management: Manage parts inventory to optimise stock levels and minimise shortages.
System Proficiency: Utilise Keyloop system to manage workflow and track performance metrics.
Financial Performance: Contribute to the department's financial goals by maximising labor efficiency and controlling costs.Required Skills and Experience:
Proven experience as a Senior Service Advisor or Workshop Controller within a main dealership environment.
Strong leadership and interpersonal skills.
Excellent organisational and time management abilities.
Proficient in using workshop management systems, preferably Keyloop.
A valid UK driving license.
Managing KPI's Benefits:
20 Days Annual leave + Bank Holidays
On-site parking
Bonus opportunities
Company car (negotiable) If this Assistant Service Manager role in Yeovil, sounds like the role for you please click to apply
*Please note that we are only able to accept applications from candidates who currently have the right to work in the UK*
Job Number: (phone number removed) / INDAUTO
Consultant: Beckie Gardner
Job Role: Assistant Service Manager
Location: Yeovil
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
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