Service Desk Team Leader

2 weeks ago


Newcastle upon Tyne, United Kingdom Aspire Housing Full time

12-month fixed term contract 

37 hours per week 

We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role. 

The role will play a critical role in ensuring the smooth day to day operation of the Service Desk.  The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential. 

If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you 

In return we can offer you: 

  • Belonging to a team who make a difference to our community and value equality, diversity and inclusion.    

  • 25 days + bank holidays + 3 concessionary days at Christmas   

  • Comprehensive employee assistance program    

  • A full benefits and discounts platform    

  • Holiday buy, tech and annual saving schemes    

  • 2 Volunteer days per year to support the community   

  • Competitive rates of pay    

  • A generous company pension scheme and life insurance up to 3*salary as an active member.   

  • Wellbeing, health drop ins and staysafe provisions to look after you at work.    

  • Option to join the medical health cash plan   

  • Green car scheme   

  • Enhanced maternity and paternity leave   

  • Service related awards    

  • Cycle to work scheme  

This post is subject to a satisfactory Basic DBS check. 

Closing Date: 27th November 2024 

Interview Date: 4th December 2024 

INDLOW



  • Newcastle upon Tyne, United Kingdom networx Full time

    Service Desk Team LeaderHome based with some travel to Newcastle -under-Lyme£32,00012-month fixed term contract37 hours per weekOur clienthasa great opportunity for a Service Desk Team Leader to jour theirIT team in a newly created role. The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate...


  • Newcastle upon Tyne, United Kingdom Norton Rose Fulbright Full time

    Practice Group / Department: IT Regional - Service Desk Management - Newcastle **Job Description**: We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our...


  • Newcastle upon Tyne, United Kingdom Norton Rose Fulbright Full time

    Practice Group / Department: IT Regional - Service Desk Management - Newcastle **Job Description**: We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience,...


  • Newcastle, Staffordshire, United Kingdom Aspire Remote Work Freelance Full time

    Service Desk Team LeaderHome based with some travel to Newcastle -under-Lyme£32,00012-month fixed term contract37 hours per weekWe currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role. The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal...


  • Newcastle-under-Lyme, United Kingdom Aspire Full time

    Service Desk Team Leader Apply fast, check the full description by scrolling below to find out the full requirements for this role.Home based with some travel to Newcastle -under-Lyme £32,000 12-month fixed term contract 37 hours per week We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.The...


  • Newcastle upon Tyne, United Kingdom Cybit Full time

    **Job Title**:Service Desk Team Leader **Location**: Cobalt Business Park, North Tyneside (office based with flexibility to work from home) **Salary**: £26,000 to £30,000 depending on skills & experience *** **Cybit**: Our success is people powered, and we're on a mission to work with the best. Rapid growth, huge opportunities and exciting challenges...


  • Newcastle-under-Lyme, United Kingdom Aspire Careers Full time

    Service Desk Team LeaderHome based with some travel to Newcastle -under-Lyme£32,00012-month fixed term contract37 hours per weekWe currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role. The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal...

  • Head of Service Desk

    6 months ago


    Newcastle upon Tyne, United Kingdom Nomad Digital Full time

    **Overview** We are currently recruiting a Head of Service Desk for our fast-paced, innovative Operations and Maintenance division. As the Head of Service Desk you will be responsible for managing the Central Service Desk team including any third-party support organisations who act as an outsourced function. You will lead the Regional Team Leaders and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    Overview of Forfusion LtdForfusion Ltd is a leading provider of IT managed services, dedicated to delivering world-class project delivery and IT Managed Services as Cisco Experts. Our team is committed to excellence and innovation, and we are seeking an exceptional individual to join our Managed Services team as the Service Desk Team Lead.


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    Service Desk Manager Role OverviewWe're seeking a skilled and experienced Service Desk Manager to join our team at Forfusion Ltd. As a Service Desk Manager, you will be responsible for leading our Service Desk team and ensuring the delivery of high-quality IT support services to our customers.Key ResponsibilitiesManage and motivate the Service Desk team to...

  • Service Desk Manager

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base. We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager. There’s never been a more exciting time for us, and we’re looking for like-minded,...

  • Service Desk Manager

    1 month ago


    Newcastle Upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base.We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager.There’s never been a more exciting time for us, and we’re looking for like-minded,...

  • Service Desk Manager

    1 month ago


    Newcastle Upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base.We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager.There’s never been a more exciting time for us, and we’re looking for like-minded,...

  • Service Desk Manager

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    Job Description At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base. We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager. There’s never been a more exciting time for us, and we’re looking for...

  • Service Desk Manager

    1 month ago


    Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base.We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager.There’s never been a more exciting time for us, and we’re looking for like-minded,...

  • Service Desk Manager

    4 weeks ago


    Newcastle Upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base.We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager.There’s never been a more exciting time for us, and we’re looking for like-minded,...

  • Service Desk Manager

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base. We’re looking for a positive, enthusiastic and resourceful individual to join our Managed Services team as the Service Desk Manager. There’s never been a more exciting time for us, and we’re looking for like-minded,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    About Forfusion LtdWe are a leading provider of IT Managed Services as Cisco Experts.Job Title: Service Desk Operations ManagerJob Summary:We are seeking an experienced Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you will be responsible for overseeing the day-to-day operations of our Service Desk team.You will lead...

  • Service Desk Analyst

    2 weeks ago


    Newcastle upon Tyne, United Kingdom CV-Library Full time

    On behalf of the Cabinet Office, we are looking for a Service Desk Analyst (Inside IR35) for a 4 Month (Until 31st March 2025) contract based Hybrid / in Newcastle. The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM...


  • Newcastle upon Tyne, United Kingdom Van der Velde (Service & Support) Ltd Full time

    **Job Title : Technical Sales Order Processing and Service Desk Support** **Location**: [Newcastle City Centre] **Company**: Van Der Velde **Job Type**: Full-Time **About Us**: Van Der Velde is a leading technology solutions provider committed to delivering exceptional service and support to our customers. We are seeking a dynamic individual to join our...