Junior eHealth Facilitator

3 weeks ago

Edinburgh, United Kingdom NHS Scotland Full time

Assynt House

This is an exciting time of strategic digital change for the GP service within NHS Highland. A new team of specialists within the eHealth Department has been deployed to support 91 GP Practices with the complex digital and business change processes for the National GP IT Re-Provisioning Programme. By June 2026 all GP Practices in Scotland will migrate their clinical system and electronic document management system from LAN servers to CLOUD servers.

The eHealth Department is currently looking to recruit in to this technical and facilitation deployment team a Junior eHealth Facilitator (Primary Care). 

We are looking for a highly motivated, very organised person with a proven track record of excellent customer services and colleague logistical support skills. The post is suitable for someone thinking about taking their first step or moving into a people facing digital career within a specialised IT training and mentoring sector in a Health Board setting. Experience of junior project support or junior office management type backgrounds is ideal. You will be responsible for supporting eHealth Facilitators and other technical specialists on this project in areas of deployment logistics, communications, customer enquiries, training bookings, data collection and analysis and meeting scheduling. This role as well as supporting a very busy and geographically stretched deployment team, may on occasion be required to travel to any remote and rural parts of the Highlands to support any training and mentoring sessions.

The Junior eHealth Facilitator role also acts as a first line support service for busy GP staff and clinicians experience of GP clinical systems or Primary Care is not essential but is desirable. The role requires very high levels of competency in the use of the standard Microsoft Office tools (particularly Excel and PowerPoint). Attention to detail is very important and a flair for design when creating PowerPoint slides for training purposes is important. 

The eHealth Facilitator Team is keen to attract another enthusiastic, flexible, positive, empathetic member this post will work alongside both the specialist deployment team and the wider team. This full-time post is based at Assynt house (HQ) with opportunity for remote working and some requirement to travel to remote areas and/or attend events in person. Equipment for home working will be provided. This post will also provide opportunities for gaining experience and skills required for the eHealth Facilitator (Primary Care) as we aspire to work well together and provide the best service possible.

Informal enquiries should be made to Matthew MacDonald, Snr eHealth Facilitator at .

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Please quote reference Post 408 in the subject line of your email.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes Posts close at midnight on the indicated date For help to complete an application on Job Train please follow this link: how-to-apply/application-process/ To view our accessibility statement, please follow this link: jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates

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