Freedom of Information Manager
3 days ago
Job summary
An exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly created role will work as part of a wider team of professionals who are responsible for the ICBs customer information and complaints functions. maintaining the highest levels of customer service within the West Yorkshire Integrated Care Board and its five Places.
The postholder will be responsible for overseeing and developing the ICBs Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SARs) processes.
Main duties of the job
The main duties of this role will be:
To oversee the coordination, preparation, and formulation of responses to requests received under the Freedom of Information (FOI) Act, Environmental Information Regulations (EIR) and the Data Protection Act (subject access requests (SAR)).
To provide specialist advice, guidance, and support on the relevant legislation.
To coordinate/manage the ICBs response to enquiries from the Information Commissioners Office.
To manage and maintain the Freedom of Information Disclosure Log.
To manage and maintain the ICBs Publication Scheme.
To develop and work closely with a network of FOI champions across the ICB.
To develop and maintain the ICBs policies, procedures and practices relating to FOI, EIR and SAR service areas; ensuring that these meet legislative requirements and national policy.
To line manage the FOI Officer to ensure that a strong ethos of continuous improvement and customer focus within the team is built and maintained.
To work closely with other managers across the Customer Information and Complaints Team to ensure joined up working and resilience across the function.
To ensure the Head of Customer Information and Complaints is fully briefed in respect of FOIs/SARs, recognising, and escalating serious issues.
About us
NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.
We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
Job description
Job responsibilities
For further information on the role and responsibilities and duties, please review the job description for this role.
Person Specification
Qualifications
Essential
Educated to degree level or equivalent or significant experience of working in a similar role at senior level.
Desirable
Relevant qualifications in Data Protection, Freedom of Information, Records Management
Experience
Essential
Significant prior experience of working in the function within a large and complex organisation Experience of working effectively with highly confidential and sensitive information Experience of meeting strict deadlines, working under pressure and dealing with conflicting priorities Experience of working with others using a project management approach Experience of leading and managing a team Experience of working with external stakeholders Extensive working knowledge of relevant legislation
Desirable
NHS experience
Skills & behaviours
Essential
An understanding of the importance of Equality, Diversity and Inclusion Excellent written and verbal communication skills Attention to detail, able to work accurately, identifying errors quickly and easily Computer literate familiar with relevant software packages Research skills, the ability to obtain information from a wide range of sources Ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems Ability to build strong relationships within and beyond the ICB. Evidence of commitment to continuous professional development and management training Able to work flexibly to meet the needs of the service and ensure a customer focused response. Able to work both independently where required and as a team and corporate player Open to change and possible alternatives to doing things differently.
Additional Requirements
Essential
Able to work across a number of sites in West Yorkshire-
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