Band 3 Patient Services Administrator

1 month ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job summary

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working at Birmingham Dental Hospital.

The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to co-ordinating outpatient clinics and supporting our clinical colleagues.

Main duties of the job

To work within one of four Specialty Management Groups providing a comprehensive, efficient and effective administrative service in order to meet the Trusts patient waiting time targets and enhance patient experience.

To work flexibly within the dental team providing high quality dental care for a wide spectrum of patients.

The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the management of their own workload and will be expected to develop and maintain up to date knowledge of all services within Specialty Management Groups which will enable them to deal with any service related queries.

This is a multi-skilled and multi-tasked role therefore the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups as and when required.

About us

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process Please ensure all sections of the application form are completed fully . Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS , telephone contact details and postal address for the most current THREE years

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience RSA 2 or equivalent in typing or word processing. RSA 2 or equivalent experience in typing Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

Previous administrative experience. Previous experience of working with the general public. Experience of working with a wide range of professionals

Skills/Knowledge

Essential

Excellent communication and organisational skills Excellent keyboard skills Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel Ability to work as a member of a team. Ability to use own initiative and prioritise workload in a methodical approach to work. Outstanding Customer Service Skills Ability to suggest and implement new procedures. Ability to follow tasks through to completion. Ability to work under pressure.

Desirable

Knowledge of information systems PAS, RiO

Other job requirements

Essential

Ability to travel between clinics to cover when required.

Personal Qualities

Essential

Able to work on own initiative and be self-motivated

  • Band 3 Biologic Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    There is an exciting opportunity to join our busy Admin team within the BRSAS team at Respiratory Medicine which is based at Heartlands Hospital. The Birmingham Regional Severe Asthma Service is a nationally commissioned service providing a highly specialist care delivery to patients across the country. We are one of the largest specialist severe asthma...

  • Band 3 Patient Services Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working at Birmingham Dental Hospital. The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to co-ordinating outpatient clinics and supporting...

  • Band 3 Patient Services Administrator

    4 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have a number of exciting opportunities for Patient Services Administrators based at a number of different locations, such as Birmingham Dental Hospital, Glebefields Health Centre (Tipton), Dental Outreach Centre in Birmingham City Centre and other community sites. The role provides...

  • Band 3 Patient Services Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have a number of exciting opportunities for Patient Services Administrators based at a number of different locations, such as Birmingham Dental Hospital, Glebefields Health Centre (Tipton), Dental Outreach Centre in Birmingham City Centre and other community sites. The role provides...

  • Band 3 Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Team Administrator Band 3, part-time 16 hours per week We have an exciting opportunity for a Permanent Post Band 3 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their...

  • Band 3 Patient Relations Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high-quality service in line with local and national standards, best practices and Patient Relations policies and procedures. The Patient Relations Administrator will support all of the Patient...

  • Band 3 Patient Services Administrator

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to...

  • Band 3 Patient Services Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to...

  • Band 3 Patient Services Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to...

  • Band 3 Patient Services Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    ** Previous applicants need not apply Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. The role provides administrative support to our patients. From booking appointments, issuing...

  • Band 3 Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Community Diabetes & CKD Teams for a full time Band 3 Team Administrator to join our busy administrative office. The team is part of Adult Community Services Division Specialist Services. The main duties include dealing with patient telephone enquires, booking appointments for community clinics and...

  • Band 3 Biologic Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: There is an exciting opportunity to join our busy Admin team within the BRSAS team at Respiratory Medicine which is based at Heartlands Hospital. The Birmingham Regional Severe Asthma Service is a nationally commissioned service providing a highly specialist care delivery to patients across the country. We are one of the largest specialist...

  • Patient Administration Services Clerk

    3 months ago

    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    To maintain real-time data management and quality for wards and outpatient activity. To ensure basic clerical needs of the department are met on a daily basis. To provide cover for periods of sickness and annual leave for other Band 2 Clerks in Patient Administration Services. To partake in rotations with other Band 2 Clerks to ensure that all departments...

  • Band 3 Supporting Medical Secretary

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An opportunity has arisen for a Band 3 Medical Secretary (Supporting) to join our team within the Community Paediatric Administration Service in the Children and Families Division working with the Children in Care Team. Based at Heartlands Hospital CDC. This is a permanent Band 3 post offered on a full time basis, working 37.5 hours per week. This...

  • Band 3 Administration Assistant

    3 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...

  • Band 3 Administration Assistant

    3 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...

  • Band 3 Administrator/co-ordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an excellent Band 3 administrator to join our Education Team UHB's School of Nursing, Allied Health Professionals and Midwifery have a vacancy for a part time (16 hours/week) Administrator within their Professional Development and Education Team. Are you quick to learn, proactive and able to provide excellent project and...

  • Band 3 Support Secretary

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Band 3 Anticoagulation Support Secretary As a member of the team you will work closely with Clinical Nurse Specialists to support the smooth running of clinics and day to day administrative tasks. Excellent communication skills and the ability to deal with patients and relatives face to face and over the telephone. This role will occasionally require cross...

  • Band 3 Supporting Medical Secretary

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An opportunity has arisen for a Band 3 Medical Secretary (Supporting) to join our team within the Community Paediatric Administration Service in the Children and Families Division working with the Children in Care Team. Based at Heartlands Hospital CDC. This is a permanent Band 3 post offered on a full time basis, working 37.5 hours per week. This...

  • Band 3 Clinical Trial Administrator

    2 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe wish to appoint a band 3 clinical trials administrator to assist in the co-ordination and delivery of clinical research studies in the intensive care unit, emergency department, hyperacute stroke unit and trauma centres at the QEHB hospital in Birmingham.The clinical trials administrator will be part of a team including other clinical trial...