Programme Manager

3 weeks ago

Great Malvern, United Kingdom QinetiQ Full time

Responsibilities

:

To lead the delivery of one or more STANDARD or COMPLEX Programme(s). This appointment is for a Programme Manager within the UK Intelligence Sector.

The Programme Manager will be responsible for the effective management and delivery of one or more programmes for defence and national security customers. In addition, the Programme Manager will be expected to develop and grow customer relationships, lead major bids, support complex bids, secure associated follow-on sales and successfully contribute to the overall strategy and business targets.

Whilst based at a QinetiQ site (Malvern), travel to the customer location will be required. Ideally the role will be delivered by working 5 days at a QinetiQ or the customer’s location, however, with agreement from the Functional Manager more flexible working arrangements may be possible.

  Key Accountabilities:

• Development and maintenance of positive engagement with programme customers, partners and suppliers.

• Operating in a Safe & Secure manner.

• Embedding a culture in line with the QinetiQ values.

• Delivery of the Programme outcomes, to agreed baseline (customer satisfaction, time, cost, quality, cash and sales).

• Ensuring programme members operate in line with the Operating Framework and functional competency management requirements; and have appropriate personal objectives recorded in the QinetiQ performance management system.

• Resolving conflicts (including prioritisation calls) within the programme and collaborating across QinetiQ.

• Leading the embedding of improvement in the QinetiQ project and programme management function, as agreed with IDT Leads and the Performance Excellence team.

• Maintenance of forecasts (both financial and resource demand signal) for sales and delivery which reflects the up-to-date expectations for the work.

• Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work.

• Reporting progress on all accountabilities to Business Lead (or their delegate).

Knowledge, skills and Personal Qualities Required:

• Leadership; being able to establish the vision and direction for the programme (in line with the organisational 5 year strategic plan and the needs of the customer) to influence and align others towards this common purpose and empower and inspire people to achieve success.

• Integrity; being open, honest and doing the right thing. Keeping promises, admitting when I don’t have the answer and when I have made a mistake.

• Communication; being able to effectively communicate as part of a two-way interaction, using a range of techniques, to ensure the received meaning matches the transmitted meaning.

• Stakeholder Management; being able to identify, plan and implement actions to positively engage parties with an interest in, or influence over, the programme outcomes.

• Teamwork; being able to create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal.

• Human Resource Management; supporting functional teams (including HR) to develop and manage our people in line with legal requirements and QinetiQ policy.

• Business Development; being able to identify, develop and deliver solutions to our customers’ problems within an appropriate commercial framework to maximise benefit to both our customers and QinetiQ.

• Negotiation and Conflict Management; being able to identify and address differences of objective, attitude or perception in order to produce an agreed outcome for all parties.

• Change Management; being able to develop and enact a structured approach to organisational change in support of QinetiQ’s vision, enrolling the impacted people to embrace the changes required to deliver the desired benefits.

• Benefits Management; being able to identify, plan, agree and realise tangible and intangible benefits from the activities conducted within the programme.

Essential Qualifications and Experience:

• Demonstrable capability to International Project Management Association Level A.

• Experience gained, typically rather than necessarily, of leading a business, projects, programmes, portfolios or P3 function; successfully delivering complex programmes.

• Requires proven track record in delivering complex engineering projects, dealing with demanding timescales, uncertainty and risk.

• Experience leading programmes to numerous customers.

Desirable Qualifications:

• A driven and determined individual, able to manage multiple stakeholders, PMs and subcontractors simultaneously.

• Sound communication skills.

• Proactive leadership.

• Good customer relationship skills.

• Motivation and ability to develop others.

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