Patient Services
23 hours ago
Job summary
Vine Medical Group is recruiting for a QOF Workflow Co-ordinator to join our QOF Team.
Our QOF Team works behind the scenes playing a key role to ensure good quality care is provided to our patients, ensuring their ongoing health needs are met through the timely offering of healthcare reviews, immunisations and other services. They contact our patients through text and email messaging, letter and also by phone, and work in line with Practice processes and protocols to provide a high-quality service. The QOF Workflow Co-ordinator will work alongside our Medical Administrators whilst supporting the QOF Team Lead with daily workflow co-ordination and monitoring of progress.
Our QOF team members possess sound administrative skills, are patient focused and have a very high level of attention to detail. They work confidently and effectively ensuring patient care is prioritised.
This is a full-time role but we can consider applicants seeking between hours. Our core office hours are between 8:00am to 5:00pm, Monday and Friday, with a working pattern to be agreed between these days/times.
Please note that we reserve the right to close applications for this vacancy early if there is a high volume of applications.
We encourage and welcome applications from veterans and service leavers.
Main duties of the job
The main responsibilities of the post-holder will be to monitor and administer the practice recall systems, actively inviting patients for their long-term condition reviews and other appointments as required. They will also support the Team Lead in daily workflow co-ordination and planning, monitoring and ensure work protocols are accurate.
As a member of the team, you will work both independently and collaboratively to support the smooth running of daily work tasks, prioritising and working flexibly with colleagues to meet deadlines and provide a high level of patient service through the processing of clinical information.
About us
Vine Medical Group is one of the largest practices in the locality. We care for around 26,500 patients across the whole of the Waterlooville area and its surrounding villages. This larger size means more diverse learning and development opportunities are possible to aid with longer term career development goals. We are a family-friendly practice and try to accommodate working patterns to suit as far as we can.
We operate across four locations; the Forest End, Health Centre, Westbrook and Stakes Lodge sites. We employ a multi-skilled team including GPs, Practice Nurses, Advanced Nurse Practitioners, Healthcare Assistants, Paramedics, Pharmacists and skilled administrative teams who support the smooth running of the Practice.
We are rated Good by the CQC.
Job description
Job responsibilities
To support the QOF Team Lead with daily workflow for the Team To monitor and bring to the attention of the QOF Team Lead any changes to clinics/appointments that may be necessary and to liaise with colleagues regarding changes To support colleagues with training and keep informed of local and government updates To assist with the preparation and review of work-related protocols Maintain a good working knowledge of current QOF and recall processes and requirements Administer the patient invitation process for long-term condition reviews and other appointments as required Monitoring patient recall and recall systems Review and book weekly home visit clinics for the housebound patients Pro-actively initiate data quality improvement projects Set up and run clinical searches Ensure accurate report output Export data into Excel and interrogate Action tasks from clinical teams in respect of investigations results Regular liaison and discussion with clinical team as part of review process Accurately and efficiently process/record data on IT systems in line with practice protocols and policies Communicate with patients in a clear, effective and professional manner via text, email or by telephone Respond to incoming emails and maintain good housekeeping Ensure confidentiality and security of data at all times Person Specification
Qualifications
Essential
GCSE in English and Maths or equivalent
Desirable
NVQ Level 2 in Business Administration or similar
Experience
Essential
Previous experience within an administrative role
Desirable
Experience of working within GP Practice Experience of organising / prioritising workloads for self and others
Knowledge & Skills
Essential
Excellent communication skills (written and oral) Good IT skills with a working knowledge of Microsoft 365 (including Excel) Excellent organisational and time management skills, able to manage and prioritise workload High level of attention to detail and accuracy Ability to work as an effective part of team, with a focus on communication Able to proactively identify problems and offer / develop solutions
Desirable
Working knowledge of EMIS / medical systems Knowledge of medical terminology-
Domestic Assistant
6 months ago
Waterlooville, United Kingdom NHS Property Services Full timeWe have a great opportunity for a Domestic Assistant to join our team based in Waterlooville - Waterlooville Health Centre. The salary on offer is £20,270 per annum (Pro rata for part time hours). **This is a Permanent role.** The working hours are 14 hours per week with the working pattern as follows: Mon 5.30-8.30 Tue 5.30-8.30 Wed 5.30-8.30 Thu...
-
Domestic Assistant
5 months ago
Waterlooville, United Kingdom NHS Property Services Full timeWe have a fantastic opportunity for a part time **Domestic Assistant/Cleaner **join our team based at Waterlooville Health Centre. - Hours of Work 14 per week - Monday - Thursday 05:30-08:30 and Friday 05:30-07:30 - £11.45 per hour - Permanent position - DBS required **About the role**: - This role will deliver a full cleaning service within NHS Property...
-
Medical Director of Primary Care Services
3 days ago
Waterlooville, Hampshire, United Kingdom NHS Full timeJob OverviewWe are seeking an experienced Medical Director to lead our Primary Care Services team. This is a fantastic opportunity to drive clinical excellence and improve patient care in our urgent care clinics.Job DescriptionThe successful candidate will be responsible for delivering safe, high-quality services and playing a key role in shaping our...
-
Qof, Recalls and Immunisation Care Coordinator
6 months ago
Waterlooville, United Kingdom Oaks Healthcare Full timeJOB TITLE: QOF, Recalls and Immunisation Care Coordinator **REPORTS TO: Ops Manager** **ACCOUNTABLE TO: Business Manager** **HOURS: Full time** **Job Summary**: The individual will be responsible for the effective and efficient administration and processing of patient data, through optimising coding and analysis processes to support clinical functions and...
-
Medical Administrator
6 months ago
Waterlooville, United Kingdom Vine Medical Group Full timeTo ensure that all incoming and internal patient correspondence is stored within the patients medical record and relevant information recorded. To carry out administrative tasks as delegated by the doctors and non-clinical staff including post opening and distribution, scanning, photocopying, electronic filing and maintenance of the clinical system for the...
-
Pharmacy Support Assistant
4 weeks ago
Waterlooville, Hampshire, United Kingdom Vine Medical Group Full timeAbout the RoleVine Medical Group is seeking a skilled Pharmacy Support Assistant to join our team. As a key member of our Practice Pharmacy Team, you will play a vital role in supporting clinicians in the management and preparation of prescriptions.As a Pharmacy Support Assistant, you will be responsible for processing repeat medication requests, expediting...
-
Pharmacy Assistant
4 weeks ago
Waterlooville, Hampshire, United Kingdom Vine Medical Group Full timeAbout the RoleVine Medical Group is seeking a skilled Pharmacy Assistant to support our Pharmacy Team in the management and preparation of prescriptions.The successful candidate will work closely with clinicians to ensure accurate data entry into patient medical records and EPS, while providing excellent customer service to our patients.Main...
-
Occupational Therapist
4 weeks ago
Waterlooville, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleThe Band 6 Occupational Therapist will work as a core member of the multi-disciplinary team, providing specialist care for a defined patient/client group.They will practice clinically across various settings within Fareham and Gosport and South East Hampshire, working across professional, clinical providers of palliative care services as...
-
Health Care Support Worker, Hospice at Home
5 months ago
Waterlooville, United Kingdom Rowans Hospice Charity Full timeTo provide a high quality nursing service to patients and their relatives within the patients home by following set policies, procedures, guidelines and standards. To assist qualified staff with general and specific care of patients within the hospice and community guidelines. To assist the trained nurse with the administration of medicines as required. To...
-
Occupational Therapist Specialist
2 weeks ago
Waterlooville, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleSouthern Health NHS Foundation Trust is seeking a skilled Occupational Therapist to join our Palliative Care team. As a key member of our Multi-Disciplinary Team, you will play a vital role in providing specialist care to patients with life-limiting illnesses.Main ResponsibilitiesProvide clinical care to patients across Fareham, Gosport, and...
-
Pharmacy Assistant
4 weeks ago
Waterlooville, Hampshire, United Kingdom Vine Medical Group Full timeAbout the RoleVine Medical Group is seeking a skilled Prescription Clerk to support our Pharmacy Team in managing and preparing prescriptions.The successful candidate will work closely with clinicians to ensure accurate data entry into patient medical records and EPS, while providing excellent customer service to our patients.Main ResponsibilitiesProcess...
-
Social Prescriber
5 months ago
Waterlooville, United Kingdom Vine Medical Group Full timeTo undertake holistic assessments and produce a simple personalised care plan to address the patients health and wellbeing needs by introducing or reconnecting people to community groups or statutory services. To provide personalised support to patients with continuity and a coordinated experience of care and remaining the point of contact throughout the...
-
Nurse Practitioner Role
4 weeks ago
Waterlooville, Hampshire, United Kingdom NHS Full timeJob SummaryVine Medical Group is seeking a skilled Nurse Practitioner to join our Same Day Care Team. As an Advanced Nurse Practitioner, you will provide high-quality clinical care to patients with undifferentiated physical and mental health conditions.Main ResponsibilitiesDeliver timely and effective clinical care to patients, assessing their needs and...
-
Dietitian Assistant
5 months ago
Waterlooville, United Kingdom Elysium Healthcare Full timeAre you an Dietitian Assistant looking to work for a company that supports, values and recognises your dedication to delivering great healthcare? If so, this might be for you. Bere Clinic is a tier four CAMHS eating disorder service based in Waterlooville, Hampshire. We work actively with young people aged between 12 and 18 years and their families,...
-
Nurse Practitioner
21 hours ago
Waterlooville, United Kingdom Vine Medical Group Full timeJob summary Vine Medical Group is recruiting for a full or part time NursePractitioner / Advanced Nurse Practitioner to join our Same Day Care Team. Our new team member will work both independently and withina multi-disciplinary team environment, to provide safe, holistic care to ourpatients. This will include remote and face to face appointments,...
-
Activities Coordinator
5 months ago
Waterlooville, United Kingdom Elysium Healthcare Full timeBeing an Activities Coordinator is so much more than just organising programmes. It's providing care and support to some of the most vulnerable people in society so they can do something they couldn't do before. It's what delivering great healthcare should feel like. Working 37.5 hours a week, you will join the team Bere Clinic. In this role, you will...
-
Pharmacist Role
4 weeks ago
Waterlooville, Hampshire, United Kingdom Rowlands Pharmacy Full timeJob Title: PharmacistWe are seeking a dedicated and patient-focused Pharmacist to join our team at Rowlands Pharmacy. As a reputable and community-oriented pharmacy chain, we are committed to providing the highest standard of care to our patients.Key Responsibilities:* Dispense prescription medications accurately and efficiently, ensuring compliance with all...
-
Pharmacist Opportunity at Rowlands Pharmacy
4 weeks ago
Waterlooville, Hampshire, United Kingdom Rowlands Pharmacy Full time £26Job Title: PharmacistRowlands Pharmacy is seeking a dedicated and patient-focused Pharmacist to join our team in the Milton Road branch. As a reputable and community-oriented pharmacy chain, we are committed to providing the highest standard of care to our patients.Key Responsibilities:Dispense prescription medications accurately and efficiently, ensuring...
-
Community Healthcare Specialist
3 weeks ago
Waterlooville, United Kingdom Rowlands Pharmacy Full timeWe are seeking a dedicated and experienced Community Healthcare Specialist to join our team in the Milton Road branch of Rowlands Pharmacy. As a reputable and community-oriented pharmacy chain, we are committed to providing the highest standard of care to our patients. If you are passionate about improving the wellbeing of individuals in your community and...
-
Pharmacy Support Assistant
3 weeks ago
Waterlooville, Hampshire, United Kingdom Vine Medical Group Full timeAbout the RoleVine Medical Group is seeking a skilled Pharmacy Support Assistant to join our team. As a key member of our Practice Pharmacy Team, you will play a vital role in supporting clinicians in the management and preparation of prescriptions.Key ResponsibilitiesProcess repeat medication requests and ensure queries are dealt with quickly and...