Lead Digital Performance Analyst

6 days ago


Southport, United Kingdom NHS England Full time

Job summary

The role is within Product and Platforms in the Digital sub-directorate of the Transformation directorate of NHS England.

The Performance and Insight team in Product and Platforms has overall responsibility for providing outcome-based management information, portfolio reporting and data management to measure product, service and business operational performance (inc. finance, workforce, commercial, and HR) across Product and Platforms. The team includes three staff members but may also manage supplier resources brought in to provide additional skills and capabilities data engineering.

Main duties of the job

The Lead Digital Performance Analyst will have responsibility for the following:

Accountabilities and Responsibilities

Lead and support the development of the analytics and reporting framework covering digital product/service performance, delivery performance, and finance, workforce, commercial and HR data Provide leadership support and strategic direction for the design and continuous improvement of outcome-based reporting across Product and Platforms Generate regular report and dashboards to communicate performance insights to stakeholders and senior management Tracks and monitors value, outcome and delivery metrics across the products and services of Product and Platforms Provides high quality performance data on business operations for decision-making at Product and Platforms, Digital and Transformation Directorate levels Prepares and presents performance data and insights to key audiences Lead the platform strategy for performance analytics on a cross-portfolio basis ensuring effective implementation of analytical and visualisation tools, in line with data architecture strategy Creates automated and streamlined ways to collect data Drive initiatives to enhance data quality, integrity and governance across our delivery teams Represent the Deputy Director of Product Delivery and Operations at data and reporting meetings in NHSE Stay informed about key trends, best practices and emerging technologies in digital analytics and performance measurement

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money.

If you would like to know more or require further information, please visit

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Job description

Job responsibilities

Leading the Performance and Analytics team as part of the central Product Delivery and Operations area of Product and Platforms

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person Specification

Knowledge

Essential

Significant experience of outcome based reporting and developing and using key performance indicators (KPIs) Significant experience of compiling and presenting actionable insight bringing together the quantitative analytics to enable senior level decision-making

Skills

Essential

In-depth knowledge of analytics tools and data visualisation tools

Desirable

Knowledge of analysing and presenting workforce, financial and HR data

Experience

Essential

Ability to communicate with a range of stakeholders using a variety of methods. Ability to motivate others to delivery to a high standard

Education/Qualifications

Essential

Evidence of continuing professional development relevant to role.

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