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Patient Coordinator

3 months ago

London, United Kingdom London - Elleven Dental Wellness Full time
Job Description

A rare and exciting opportunity has arisen for an outstanding Full Time Patient Coordinator to provide support to our 8-surgery, award-winning, multi-disciplinary high-end practice in the heart of Harley Street district, E11even Dental. 

E11even Dental is an award-winning, high-end practice located in the prestigious Harley Street District. We pride ourselves on delivering exceptional dental care in a positive and friendly team environment. As an eco-friendly, sustainable practice, we are dedicated to reducing our environmental footprint.

At E11even Dental, we prioritise creating a supportive and collaborative work environment where our team members can excel. As an equal opportunity employer, we deeply value diversity, equity, and inclusion. Committed to continuous professional development, we provide ample opportunities for our staff to enhance their skills and knowledge.

Our practice is well established with excellent processes and procedures already in place. We have a very experienced clinical and non-clinical team with a passion for providing high-quality dental care.

This is a Full Time position, working 42.5 hours per week, Monday to Saturday.

Key Responsibilities:

  • Greet patients warmly and enthusiastically both in person and over the telephone, creating a first impression of hospitality and relaxation.
  • Ensure service delivery with care and confidence in a well-coordinated and professional manner.
  • Maintain a professional demeanor at all times and handle any conflicts calmly.
  • Manage a varied workload with excellent organisation, time management, and interpersonal skills.

You Will Be:

  • Self-motivated and an excellent team player
  • Positive and personable in your interactions
  • Results-driven with a keen eye for detail

Our vision at PortmanDentex is to be the best private focused dental group in the world, providing exceptional patient experience and excellent clinical care. To achieve this, we champion individuality and invest in the people who will deliver this to our patients. If your professional values and behaviours align with ours below, isn’t it time to join us? 

  • You focus on maintaining high standards of patient care at all times
  • You are positive, enthusiastic and honest in all aspects of your job
  • You’re able to motivate both yourself and others to achieve great results for our patients 
  • You enjoy recognising successes and sharing your opinions and ideas with others

About us

We are a leading provider of private-focused dental care across the UK and Ireland. Recently, we have merged with Dentex bringing together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental groups in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux.

If you would like to find out more about joining us as a Patient Coordinator, please feel free to review our website for more information, check out our excellent colleague reviews on Indeed and Glassdoor or contact Nicola Carter at nicola.carter@portmandental.co.uk for an initial chat. Alternatively, you are welcome to share this opportunity with your friends and professional network.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.