Wellbeing Site Manager, London

1 month ago


London, United Kingdom TikTok Full time

About the team

& roleThe Global Wellbeing (GW) Team is responsible for the development, implementation and measurement of global strategy and programs for all T&S teams. These are designed to support and promote positive physical and psychological health, as well as healthy working environments, especially for those who work with potentially harmful content and for both in-house teams and business partners. As a Wellbeing Site Manager, your role is critical in bridging communication between the T&S Operation and the Global Wellbeing teams to pinpoint ways to improve our overall programming and serve the mental health needs of our employees at a customised site level. Further, you ensure wellbeing programming is consistent with the global framework and delivered effectively by working closely with the key site managers and regional leads. Candidates should have a solid background in working as a subject matter expert in employee wellbeing, and have an active mental health license to practice. Solid relationship-building skills and the ability to cooperate with multiple stakeholders are also essential. Responsibilities- Staff well-being program initiatives, participation rates, and report site health.- Set and monitor productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site support.- Build deep knowledge expertise at the site level to recommend effective wellbeing programming interventions, customised to cultural and business needs.- Provide psychoeducational training surrounding mental health to the site.- Organise engagement events that promote well-being.- Ensure compliance to the region legal and regulatory standards related to employee psychological health and safety.

Minimum Requirements:- Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour field.- Full unrestricted license to practice.- Minimum 3 years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context. Preferred Qualifications:- Experience providing consultancy on complex topics to a range of stakeholders.- Solid working knowledge of Operations metrics and structure.- Willingness to travel 20% is required for this role.- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.- Your resilience and commitment to self-care to manage the emotional demands of the role. - Solid working knowledge of trust and safety operations workflows and experience developing and evaluating behaviour change interventions in applied settings. The job description is not exhaustive; it is intended to overview the role. Other duties within the general scope of the function may be required. This position will, at times, include working with content and materials that may be offensive or sensitive to some people.

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