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Typist/Administration Assistant

4 months ago


Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job overview

South Tees Hospitals NHS Foundation Trust is the largest hospital Trust in the Tees Valley and our core purpose is to provide acute and community services with the highest quality of patient care and experience.

The role

We are searching for a Head of Facilities. Reporting to the Deputy Director of Estates and Capital this role will offer the successful candidate a great opportunity to develop themselves. You will be a lead advisor on all facilities services to the Deputy Director of Estates and Capital Planning and the wider Trust. This role will play an instrumental part in enabling and supporting the best use of our resources to support our Improvement Plan to achieve excellence.

As an experienced, motivated and independently minded leader you will be able to act on your own initiative and adopt a value led can do leadership style within a climate of change to support the Deputy Director of Estates and stakeholders across the organisation. You will be passionate about supporting and developing others within the team and provide clear direction, coaching and support.

Main duties of the job

The candidate

The successful candidate will be an established estates professional with significant experience in facilities management. You will need to have senior management experience, stakeholder engagement skills and a strong track record of performance and delivery. You will be highly driven, goal and action orientated and have a talent for inspiring and motivating others.

This individual will have had significant experience of large facilities services within the NHS and wider and have an outstanding ability to engage and work with contract providers to ensure cost effective, and assurance led outcomes. The ability to establish strong working relationships is paramount as well as the ability to inspire individuals and teams to deliver and improve the services we offer to our patients.

Working for our organisation

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Detailed job description and main responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person specification

Knowledge & Skills

Essential criteria

Knowledge of H&S, Security standards for NHS Acute and community hospital sites. Knowledge of EPRR principles and frameworks. Knowledge of modern housekeeping/cleanliness techniques/portage standards. An awareness of clinical initiatives and how they impact on facilities services. Understanding the principles of CQC and expected standards. Good planning and effective resource management. Knowledge of organisational policies and procedures. Knowledge of legislative requirements as they relate to hotel service functions. Good leadership skills. Good communication skills, written and spoken English. Experience of management and team building. Problem-solving ability. Proven track record of managing resources within agreed budgets. Proven track record of achieving objectives. Formally oversee the day-to-day food service operations ensuring operational protocols are adhered to. To be responsible for the smooth running of the food service facilities in accordance with current legislation and Trust Policy and Procedures.

Qualifications & Training

Essential criteria

Evidence of good general education with English and Maths. Masters level qualification in Business Management or equivalent demonstrable experience in facilities management at a senior level, including evidence of managing multiple budgets. Managing qualification or post graduate diploma or equivalent demonstrable experience. Certificate in workplace occupational standards. NEBOSH. Continuing professional development.

Desirable criteria

Advanced Food Hygiene Certificate (or willing to obtain) Additional relevant qualifications e.g. Health & Safety/ Risk assessment Attendance at the leadership and development and improvement programme (4.5 days)

Experience

Essential criteria

Extensive recent experience at senior management level, within an acute hospital setting, to include line-management experience of a large, multi-professional staff group. Evidence of being able to provide strong professional leadership. Able to build rapport and credibility with senior clinical and managerial teams. Evidence of effective team building. Evidence of having managed large pay and non-pay budgets and achievements of CIPs. Experience in general/operational management, including managing staff performance and managing change at a senior management or professional level. Experience of active performance management. Experience of implementing change management projects to develop or improve services. Service planning and business case preparation. Demonstrates ability to develop and utilise effective professional networks. Extensive experience of operational resilience and capacity planning to support delivery of the improved utilisation and productivity of resources. Ability to lead, manage and implement change to improve services to patients.

Desirable criteria

Demonstrates evidence of innovation and improvement in the provision of services Project management techniques Preparing and implementing strategic plans Demonstrates ability to develop and utilise effective professional networks Knowledge of organisational performance management principles and practice

Personal Attributes

Essential criteria

Positive, confident attitude and able to work to tight deadlines / unpredictable workloads. Displays Enthusiasm, Energy and resilience. Politically Astute. Open, honest and acts with integrity. Team Player. Forward thinking. Desire to make a difference. Assertive. Objective. Ability to develop and build an effective team. Self motivator. Drive and persistence. Adaptable and flexible according to the demands of the service. Understanding of the need to maintain confidentiality. Experienced in flexible working. Ability to drive to other sites. Knowledge of organisational performance management principles and practice. Knowledge and application of key policies and procedures Health and Safety, HR policy, and infection control. Awareness of own limitations. Excellent oral and written communication skills. Advanced keyboard skills. Ability to communicate at all levels. Highly developed interpersonal skills. Ability to negotiate and influence. Ability to lead, manage and promote change. Ability to think strategically. Ability to prioritise and manage a changing agenda. Ability to enable, support and empower others. High level of energy, stamina and enthusiasm. Ability to be credible and confident with both clinicians and senior management, able to command respect.

Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer, we are here to support you.

If you have any special requirements to help you with your application, email our team at Stees.Recruitment1@nhs.net

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.