Staff Bank Coordinator

2 weeks ago


Bradford, United Kingdom SkillsHouse Bradford Full time

Job Description

An exciting opportunity has arisen for a highly organised and customer focused individual to join our friendly and enthusiastic Temporary Staffing Team. The position requires that you take lead on compliance, ensuring that our bank workers remain up to date with their training and have all of the skills needed to support our clinical services with any staffing shortages. You will also deputise in the absence of the Staff Bank Team Leader, and act in a supervisory position as and when needed. Work independently on projects to promote and support the BDCFT Staff Bank.

The successful applicant will have excellent communication skills as you will be required to converse with both new and existing Bank Workers, and present at our Staff Bank Induction. You will also have or be willing to gain good knowledge of all the systems that the Temporary Staffing Team use.

Main Responsibilities

• Build a good working relationship with the Staff Bank Team Leader, to support in the clinical compliance of bank and agency staff.
• Work closely with Bank only workers to ensure they are compliant to work within the organisation, focusing on training compliance.
• Work closely with Workforce Systems Team and training to provide weekly/monthly data.
• Escalate and report any compliance issues identified to the relevant parties.
• Assist with the day-to-day co-ordination of work for the Staff Bank Administrators.
• Support the Staff Bank Team Leader to manage bank only workers, and where possible fulfil booking requirements for temporary workers across the Trust.
• Support the Resourcing Manager and Staff Bank Team Leader to reduce Trust agency spend.
• Work alongside the Resourcing Manager and Staff Bank Team Leader, to update internal processes for the Staff Bank Management Team and bank workers.
• Ensure timesheets, mileage claims and all relevant documentation is completed, and accurately processed on a timely basis.
• Support and deliver elements for the Trust Induction and Bank Induction.
• Engage with new recruits to ensure they have a positive onboarding experience, from Staff Bank Induction to picking up their first shift.

Minimum Qualification Level

Level 3

Essential and Desirable Skills

• QCF level 3 or equivalent experience within a similar working environment.
• General office practice and procedures, clerical and administrative duties.
• Previous temporary staffing Experience.
• Reporting & data collation experience.
• Ability to prioritise and co-ordinate work.
• Ability to engage and communicate with staff at all levels.
• We are looking for someone who is positive, willing to go the extra mile, able to work as part of a team, and think independently too.
• You will need to have an excellent telephone manner, and customer service skills.

Training Provided

Yes



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