People Services Coordinator
2 weeks ago
**Who we are**:
Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.
Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.
Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.
**You and Your Team**:
We have a 6-month fixed term opportunity for a People Services Coordinator to join our People Services team.
In this role you will be responsible for processing the employee life cycle, from onboarding through to colleagues exiting the business. You will conduct onboarding and ongoing background checks in line with FCA guidelines to identity any potential risks and determine next steps.
Reporting into the People Services Manager, you will create contracts of employment in partnership with Talent, administer employee changes, benefits, lifestyle and personal changes and manage the leavers process in line with HR policies and procedures.
**In your day-to-day role as a People Services Coordinator, you will**:
- Transact and monitor background checks in line with Policy and FCA guidelines using third party suppliers such as Experian, undertaking credit checks, DBS checks, CIFAS checks, PEP’s and Sanctions, Passport Validation checks etc. for new joiners and existing colleagues.
- Identify and mitigate any risks associated with the background checks, determining when to escalate potential exceptions to the HR Regulation and Compliance team, gathering source data where applicable.
- Provide end to end delivery of onboarding processes, including creation of contracts and service agreements, checking and challenging new starter forms for accurate information, ensuring Reward Framework and regulatory requirements around Senior Managers and Certification Regime are accurate.
- Be responsible for accurately administering and transacting all payroll related data including processing starters, leavers, employee changes, personal detail changes, salary, benefits, leave of absence, DSAR’s and changes in employee status.
- Assist in management of a central inbox, answering general queries, identifying and forwarding to other HR functions as required and dependent on the queries
- Act as the first point of contact for all HR queries, signposting to where guidance can be found on our internal intranet and identifying best HR Specialist to support with the query.
- Produce high quality and accurate written correspondence to colleagues.
- Input accurate data efficiently in to various internal and external systems.
**What you will bring to the team**:
- Experience of working in a demanding and varied administrative or PA role or similar.
- Experience of working within an environment that is involved in dealing with confidential/sensitive information.
- Experience of MS Office tools to a high standard. Familiar with using Excel, Word and working from process guides/maps as well as a willingness to learn new skills required for the role.
- An excellent verbal and written communicator who works well within a team.
**Desirable**:
- Previous experience working alongside Payroll.
- Previous experience of working within a HR Role or Function
- Previous experience of working with an HR Database
**Why join Vanquis Banking Group?**
The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.
**On top of all this, we will give you a package including**:
- Competitive base salary
- Discretionary annual bonus
- Hybrid working considered
- Up to 30 days holidays (dependant on Length of service) in addition to bank holidays
- Pension Scheme with matched company contributions up to 5%
- Extensive opportunities for personal and career development
- Opportunity to grow, develop and learn
- Colleague Perks at Work discount platform
- Season ticket loan
- One paid day to ‘give back’ to local communities or chosen charity
We strive to constantly improve the way we look after our people and have created an environment wh
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