Orthopaedic Liaison Coordinator
4 weeks ago
Job overview
A fantastic and exciting opportunity has arisen for an Administration CoOrdinator to join the Transformation Team within East Suffolk and North East Essex NHS Foundation Trust (ESNEFT).
You will support colleagues within the team to successfully deliver a wide range of complex projects.
Ideally, you will have excellent communication skills and the ability to convey complex information in an easily understood manner, working with clinical, administrative and corporate colleagues at all levels within the Trust and across a myriad of departments, external agencies and stakeholders.
If you believe that you have the skills and experience to meet the above and are looking to face some extraordinary challenges in the largest acute NHS organisation within the Midlands and East region, we would be delighted to hear from you.
Main duties of the job
Key requirements will include:-
Providing a PA service for the Head(s) of Transformation (job share) Providing admin support across the transformation team and Making Time Matter Programme; including: Arranging meetings and transcribing accurate minutes/notes along with action logs detailing both deadlines as well as action owners Reviewing action logs and liaising with owners for updates in advance of further meetings Drafting agendas on behalf of the team Supporting input of information into key documentation for the team; eg quarterly and annual reports, programme board highlight reports Updating department systems such as annual leave, reminding team of training updates and ensuring PDRs are booked into diaries within timescales, supporting team whereabouts on a day-to-day basis Providing an efficient and polite service for callers by answering the telephone in a prompt and courteous manner ensuring they deal with any queries where possible Overall supporting day-to-day smooth running of the transformation team
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
Previous administrative role Advanced IT Systems including - Microsoft Office Experience of communicating with a range of people both within and external to the organisation Experience of dealing with non-routine administrative matters Experience in producing accurate and concise sets of minutes across varying complex programmes / areas of work
Desirable criteria
NHS experience Experience within relevant work area Experience of working with members of the public Supervision/co-ordination of other team members
Qualifications
Essential criteria
GCSE grade 5/C or equivalent in English and Maths NVQ level 3 in administration/secretarial or equivalent
Knowledge
Essential criteria
Confidentiality and Data Protection Customer service NHS Knowledge of relevant work area and specialist terminology-
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