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Director of Operations

3 months ago


Hull, United Kingdom Smith+Nephew Full time

Director of Operations - CMO (HYBRID)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The CMO Operations Director is responsible for maximising the safety, customer satisfaction and profitability of the Wound 3rd party manufactured finished goods. Key to the role is the coordination of all stakeholders, including third parties, in the design and achievement of the CMO operations strategy and provision/availability of products to market.

Accountable for assurance of supply, cost and cash management for the CMO virtual factory.

What will you be doing?

Represent the CMO operation in all forums ensuring stakeholders remain aligned and all efforts are taken to sustain and improve supply of all 3rd party manufactured products. Financial ownership for PPV, recoveries, spend and E&O. Balancing recoveries and inventory targets for the optimal outcome for the business. Ensure product availability from manufacturing partners to meet the S & N business need:Manage & partner with suppliers to develop business relationships that deliver effective operational control to agreed service levels.Manages contractual relationships as necessary with suppliers to assure long term stability of supply and cost effectiveness.Continuous improvement to supplier performance Oversight of all product change activity to ensure no service impact Works with suppliers to reduce costs, lead times and increase overall agility within the supply chain Conducts supplier identification, evaluation, and selection activities to support new product/manufacturing needs and ensure qualified sources of supply are selected. Manage cost reviews, supplier pricing reviews & risk management processes as needed. Review and drive Total Cost of Ownership (TCO) opportunities and service improvement strategies. Manage and develop the performance of direct reports and team members. Maintain relationships that ensure a responsiveness to customer market business intelligence and needs. Drive process continuous improvement in line with the companies Operational Excellence culture. Engage with Franchise & procurement teams to support strategic projects including RFI/RFP/RFQ process for new and existing business programs with 3rd party suppliers. Engage & develop continuous supply chain improvement practices to support the continued focus on delivering improved value and service levels. Work directly with the NPI and Product Support teams to ensure new products enter the portfolio and begin supply as planned.

Dimensions:

Personnel – 4 direct reports Managing recoveries - $30m Supporting revenue - $330m

What will you need to be successful?

Must be experienced in Supply Chain, Inventory management and Vendor relations. Degree level education Experience in a managerial/leadership position. Evidence experience of:data driven problem solvingcollaboration across multiple internationally displaced teamsworking in compliance with a quality system in a regulated environment.ISO13485 productsFDA 21CFR products

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website () Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility : Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.