Band 3 Health Care Support Worker

3 months ago

Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full time

Job summary

People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.

Asa support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors.

We will offer induction and training which will give you the skills to feel confident in your role.

Please note due to the recent high volume of applications received for these roles we will close the vacancy if the vacancy exceeds 100 applications.

Main duties of the job

Build and maintain safe and effective therapeutic relationships

Support people to identify their own hopes and goals to improve their quality of life

Support individuals to contribute to collaborative care/support/recovery plans

Support the named nurse to develop collaborative care plans and implement them creatively using initiative.

Communicate effectively with a wide range of people using a range of preferred methods

Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team

Gain an understanding of a person's experiences in relation to their mental health, learning disability and/or dementia

Understand a person's coping strategies and strengths and support people to use these at times of distress or difficulty

Contribute to reflective practice and encourage compassion and understanding

Be able to recognise increasing risk and alert significant others and the team to respond as needed

Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.

To feel confident to be able to report untoward incidents and areas of concern as soon as they arise

To document any relevant information in an electronic record following relevant policy and legislation

Aspire to instil hope and optimism

About us

The Decisions Unit and Health Based Place of Safety run a 2 shift pattern, 07:00 - 19:30 and 19:00 - 07:30.

Sheffield Health and Social Care NHS Foundation Trust is a major employer and provider of services. Our Service Users, Carers and Staff are central, and our Values are important, to the delivery of high-quality care. We actively seek out individuals who share these values:

Working together for service users Respect and kindness Everyone counts Commitment to quality Improving lives Job description

Job responsibilities

Duties

Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:

Identify/contribute to their own goals to improve their quality of life

Contribute to their own care/support/recovery plans

Support individuals to express their needs and wishes

Assist individuals with activities of daily living encouraging active

participation and independence

Promote their personal hygiene and physical health.

Actively engage in health promotion

Engage in meaningful and enjoyable activity

To support individuals with external activities/appointments under indirect supervision

May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines

To structure time positively

Initiate, maintain and strengthen familial and social relationships

increase self confidence

embrace new opportunities

3. Training and Supervision

Undertake mandatory and appropriate training relevant to your role for example:

General Health and Safety

Basic/advanced Life Support

RESPECT Training

Identify own training and developmental needs

Identify areas of training need that are relevant to the team

Assist in the delivery of training in areas of personal experience and interest

Provide mentoring to level 2 healthcare support worker apprentices who you are working alongside

Provide assessment and supervision of band 2 colleagues as they complete the care certificate

Participate in annual performance development reviews

Participate in regular individual and group supervision

Use supervision to understand, reflect, inform and improve your work practice

Participate in the development of the service

4. Personal responsibilities

Ensure that people are treated with dignity and respect

Promote anti-discriminatory activities

Work flexibly to meet service needs

5. Administrative responsibilities

Keep clinical records up to date using Trust systems in accordance with legislation as delegated by the nurse in charge

Support people to contribute to their own clinical notes

Maintain records to a high standard and record activity data in a timely manner

6. Professional responsibilities

Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018

Be familiar and work in line with local and national policy and procedures.

Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.

Person Specification

Knowledge & Experience

Essential

Good knowledge and understanding of mental health problems, learning disabilities and/or dementia Ability to build and sustain positive therapeutic relationships and to demonstrate an understanding of Person Centred Approaches and Values Ability to organise, plan and prioritise own work activities, to work independently and also as part of a team Have effective communication, documentation & listening skills with the ability to empower others Understand impact of stigma and discrimination & to value diversity

Desirable

An understanding and practical knowledge of trauma informed care & recovery Good computer literacy

Training & Qualifications

Essential

Maths and English GCSE or equivalent ( functional skills; ENIC) Vocational qualification in health and social care ( care certificate; level 2/3 diploma) Willingness to attend training and development opportunities

Desirable

Evidence of personal development

Experience

Essential

Experience of working with people with mental illness, learning disability and/or dementia To be flexible & adaptable within an ever changing environment

Desirable

Experience of mentoring or supervising colleagues

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