Band 3 Administrator
5 months ago
Why not consider a job in Sheffield?
Sheffield has an excellent reputation as ‘the outdoor city’ with a multi-cultural population, good transport links with the rest of the UK, a host of independent retailers, excellent food outlets, cinemas, theatres and 2 highly-rated Universities that provide AHP, nursing and medical training.
We are offering an opportunity to join a highly specialist, friendly team. It is ideal for someone who has the enthusiasm and motivation to help people achieve what is important to them. We are keen to recruit staff who want to contribute to change and continue to shape our services for the future.
The administrative team consists of 4 Band 3 Administrators and 2 Band 4 Referral Co-ordinators and Team Leads and wider clinical teams.
We want you to be part of ongoing reflection and service development / quality improvement and optimising the patient experience and outcomes. There is a strong commitment to Public Patient Involvement work and co-production; In service training programme and supervision.
We are able to provide significant financial support for CPD.
Please read on for more information, and do give us a call if you want to discuss anything in more detail.
To provide efficient secretarial, administrative and clerical support to the LTNC Services (including LTNC Referral Point Unit) across two sites to assist the Operational Managers and the Multi-disciplinary Team who work with adults with a long term neurological condition.
To act as a general point of contact for LTNC Services ( Neuro case management service, Sheffield Community Brain Injury Rehabilitation Team and Neuro Enablement Service), maintaining communication with a wide range of people including health and social care professionals, clients and their relatives/carers.
To ensure the provision of an efficient and confidential secretarial and administrative service to LTNC Services. To provide an efficient copy typing, audio typing and word processing service to a high quality standard in respect of all types of documentation.
To respond to and resolve, if possible, a wide range of complex queries from professional staff and patients/carers or ensure accurate information is captured, recorded and passed onto the appropriate person(s) in an efficient and timely way.
To be aware of, up to date with and follow relevant training and LTNC Team protocol regarding telephone management of identified suicide risk to patients / carers e.g. if they were to phone the service for crisis management.
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
MAIN DUTIES/RESPONSIBILITIES
To work as part of the administrative team covering the Long Term Neurological Conditions services to provide reciprocal cover to other unit sites as directed by the Admin Co-Ordinator or Operational and Team Managers.
To support systems for incident reporting and contribute to the coordination of the formal complaints procedure, accident and incident report and requests of a legal nature with the LTNC Operational and Team Managers and Service Manager.
To have the ability to multi-task including urgent referral processing, telephone enquiries, management requests and secretarial duties.
To monitor stock held by LTNC Services and complete stock and non-stock requisitions, submitting requests to the Operational and Team Managers for authorisation, goods receipting and store stock appropriately which may necessitate some moving and handling.
To monitor invoices to LTNC services and process these, for example, taxi account, and resolve any discrepancies. Refer to Operational and Team Managers as required. Maintain accurate records and processes for ordering.
To undertake general office administrative duties, such as filing, photocopying and laminating documentation, client file preparation, taking accurate messages for clinical staff, organising meetings, sorting and collection of mail. To compose non clinical correspondence on behalf of LTNC Teams.
To assist the Operational and Team Managers in the reporting of Estates/Security issues in accordance with
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