Women’s Health Oncology Admin Coordinator

2 weeks ago

Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Job summary

The Women's Health Oncology Admin Coordinator will work as part of the Women's Health Administrative Team, who deliver a wide range of admin services within Gynaecology Oncology Services at Luton, for inpatient and outpatient treatment pathways. The post holder will be responsible for coordinating the day-to-day management, booking, and cancellation of outpatient activity ensuring that current National oncology standards are achieved within the timeframe set out.

The role requires strong organisational skills and the ability to work effectivity with a wide range of clinical colleagues. The ability to work under pressure to delivery accurate, high quality work is an essential part of the role, whilst maintaining professionalism and a high level of communication skills at all times.

The post holder will oversee and support the day-to-day services in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will support the delivery of quality and regulatory standards. The post holder may also offer a high level support to the administration and organisation to a group clinical staff where needed and within resource limitations.

Main duties of the job

The post holder will co-ordinate and oversee the administrative and secretarial processes in support of effective delivery of the Gynaecology Oncology Service.

To directly support the Straight to Test Nurse in the delivery of the administrative requirements of the Oncology service, cross covering during annual leave and any other absence.

Use of clinical systems such as iPM, ICE,, Bighand to oversee daily clinic management for Women's Health Services (Gynaecology) authorise overbooks, setting up of additional clinics, day-to-day clinic amendments.

Receive, sort and prioritise daily correspondence for the Oncology office, organising such action as appropriate. Ensuring all clinical reports/requests are brought to the attention of the consultant and their team to enable appropriate action to be taken.

Post holder will be expected to maintain and monitor faster diagnosis standards in accordance with national targets and Trust patient access policy.

To ensure patients discharged from Oncology clinics are recorded appropriately and details are forwarded to the Straight to Test Nurse to be removed from the cancer pathway to either their GP or other pathways in a timely manner.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job

Job description

Job responsibilities

Please see the attached job description and person specification for full details of role responsibilities.

Coordinate and oversee the administrative and secretarial processes in support of effective delivery of the Gynaecology Oncology Service. Act as a contact point and liaise 1-1 with clinicians, patients, medical and nursing staff and external agencies either face-to-face or over the telephone. Add patients to waiting lists at the direction of medical staff and make necessary outpatient appointments. Directly support the Straight to Test Nurse in the delivery of the administrative requirements of the Oncology service, cross covering during annual leave and any other absence. Ensure policies and guidelines regarding patients who do not attend (DNA) clinic appointments are adhered to. This includes complying with thefailsafe system, which is a requirement. Responsible for typing clinic notes, reports and general correspondence, recording case notes and other tasks required by the department. To ensure patients discharged from Oncology clinics are recorded appropriately and details are forwarded to the Straight to Test Nurse to be removed from the cancer pathway to either their GP or other pathways in a timely manner. Remain calm and professional during difficult or distressing telephone calls, responding with empathy and sensitivity. Deliver the requirements with emotional resilience as part of a busy department and role Person Specification

Qualifications

Essential

GCSE and above Good standard of oral and written English

Experience

Essential

NHS administrative experience Outpatient admin experience data entry Working under pressure

Desirable

Use of NHS computer systems, iPMS, ICE, Infoflex, Mediviewer previous NHS experience Outpatient clinic management

Knowledge

Essential

Knowledge of NHS outpatient pathways from community to acute Trusts Attention to detail and accurate data entry

Desirable

Knowledge of oncology pathway / 2WW pathway

Personal Skills

Essential

Excellent communication skills - written and verbal Enthusiastic and motivated Team-focused Able to work in a multi-disciplinary team

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