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Housing Management Support Officer

3 months ago

Newbury, United Kingdom West Berkshire Council Full time
Vacancy Description

We are looking for a dynamic Housing Management Support Officer to take responsibility for the management of a stock of properties within West Berkshire.

You must have excellent customer care skills, experience in housing and excellent time management skills dealing with conflicting priorities.

You also must be able to multi-task and take a hands-on approach to supporting our compliance in our role as a landlord and ensure that tenancy management such as lettings, breaches of tenancy and rent arrears are dealt with effectively and efficiently.

There is a strong emphasis on supporting people to sustain their homes and quality of life. We provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.

You will demonstrate your strength as a team player assisting with housing related projects such as, the implementation of a new housing ICT system to manage rent accounts and contribute towards changes in policies and procedures.

This is an exciting opportunity for exceptional individuals who are self-sufficient and have a ‘can do’ approach to join our Housing Service.

If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.

West Berkshire Council offer excellent employment benefits such as:

Flexible working wherever possible between the hours of 07.00-19.00 Hybrid working wherever possible working 40% in the office Access to a wide range of training and development opportunities  Generous Local Government pension scheme Family friendly policies A range of local discounts Wellbeing Programme including Employee Assistance Programme and employee benefits You will also be entitled to a generous annual leave entitlement starting at 29 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.