Car Parking

Job summary

The Car Parking/Cash Office Administrator is responsible for the day to day management of the car parking system and cash office service. You will also be responsible for maintaining accurate manual and electronic records of income and expenditure processed through the Car Parking/Cash Office.

Main duties of the job

A vacancy has arisen for a dynamic and pro-active Administrator to manage and control the car parking system for the issuing and renewal of carparking permits for Staff working on the Hospital Site. You will process reimbursements for patients travel expenses in accordance with official guidelines and complying with Trust Financial Instructions. The role also involves being responsible for recording, processing and banking of all hospital income.

You will be handling a petty cash float and ordering stocks and supplies. You will be required to provide data statistics relatingthe Car Parking Services to the Support Services Manager and Head of Facilities in order to compile formal reports to the Trust Board. You will be part of the Estates and Facilities Directorate based at Stepping Hill Hospital and will be required to work flexibly in order to meet the needs of the Service.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

oSalary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice

Job description

Job responsibilities

Main Duties and Responsibilities:

Responsible for the day to day management and control of the car parking system and cash off service.

Responsible for maintaining accurate manual and electronic records of income and expenditure processed through the Car Parking/Cash Office.

To process all the requests received for car parking permits and scratch cards, ensuring that associated records are updated accordingly.

To provide and keep updated written procedures with regards to the processing of requests for car parking permits/barrier cards, scratch cards and cash office services.

To process reimbursements for patients travel expenses in accordance with Trust policies/protocols and Standing Financial Instructions.

Responsible for ensuring that all monies are receipted promptly, accurate records are maintained and all monies are banked in accordance with Trust policies and procedures and Standing Financial Instructions.

Responsible for ensuring the Petty Cash Float is balanced each day, reimbursement of petty cash expenditure within the Trust is appropriately authorised and processed in a timely and accurate manner, including the coding and completion of associated documents in order to adhere to Trust policies, procedures and Standing Financial Instructions.

Authorised key holder for the Car Parking/Cash Office safe.

To receipt monies from departments/wards across the SHH site, including patients property, ensuring floats are accurately maintained.

To be accompanied by a Security Officer to the Bank to deposit monies.

To reimburse patient monies which can involve visiting ward areas and undertaking collections from cash points around various department on the SHH site.

Responsible for the completion of associated documents and making ready all banking, which includes the balancing of monies for collection by the Trusts appointed Security Company, ensuring any anomalies are resolved prior to collection.

Issue keys and codes to the bike sheds and changing/shower rooms.

To inform the Support Services Manager, Director of Estates and Facilities and Auditors immediately of any monetary discrepancies that arise within the Car Parking/Cash Office.

To liaise with outside Trust appointed agencies with regard to banking and security procedures, this includes the organisation of the banking arrangements to cover bank holidays.

Produce periodic data/performance reports as directed by the Support Services Manager.

In conjunction with the Support Services Manager to review/undertake Risk Assessments associated with the Car Parking/Cash Office in relation to security and fire.

Deal with telephone and general enquiries, ensuring that appropriate messages are relayed or action is taken.

To undertake any lawful and reasonable management instruction.

Communications :

To liaise with all levels of management, staff, visitors and external agencies by verbal, written and electronic means.

To liaise with Creditor Payments.

To undertake reception duties in relation to Car Parking/Cash office processes.

Responsibility for Patient Care:

Assist patients/service users/carers/relatives during incidental contacts.

Planning and organising:

In conjunction with the Support Services Manager review Business Continuity Plan relating to Car Parking/Cash Office Services.

To organise and plan own day to day workload or activities in order to meet the demands of the job role.

To liaise with colleagues within the Car Parking/Cash Office to ensure adequate cover is provided during absences.

Responsibilities for Physical and / or Financial Resources:

To process all the requests received for car parking permits and scratch cards, ensuring that associated records are updated accordingly.

To provide and keep updated written procedures with regard to the process of requests for car parking permits/barrier cards, scratch cards and cash office services.

To process reimbursements for patients travel expenses in accordance with Trust policies/protocols and Standing Financial Instructions.

Responsible for ensuring that all monies are receipted promptly, accurate records are maintained and all monies are banked in accordance with Trust policies and procedures and Standing Financial Instructions.

Responsible for ensuring the Petty Cash Float is balanced each day, reimbursement of petty cash expenditure within the Trust is appropriately authorised and processed in a timely and accurate manner, including the coding and completion of associated documents in order to adhere to Trust policies, procedures and Standing Financial Instructions.

Authorised key holder for the Car Parking/Cash Office safe.

To receipt monies from departments/wards across the SHH site, including patients property, ensuring floats are accurately maintained.

Responsible for the completion of associated documents and making ready all banking, which includes the balancing of monies for collection by the Trusts appointed Security Company, ensuring any anomalies are resolved.

To be responsible for ordering stocks and supplies of all stationary and materials barrier cards, in accordance with trust policies and procedures.

Responsibility for Policy and Service Development and Implementation:

To assist in maintaining office systems which contribute to the efficiency of the office and implementing Trust/Departmental policies within own area of responsibility.

To be aware of, comment on and/actively participate in changes on policies, procedures or service developments.

To embrace and support line management and the department in making service improvements effective within the workplace.

To comply with all the current Risk Management, Health and Safety, Manual Handling, Security and Fire Trust Policies and Procedures.

To be responsible for full compliance with the Trust Incident Reporting Policy and the Procedure for investigating incidents.

Responsibilities for Human Resources and Leadership:

To comply with Trust HR related policies and procedures.

Responsible for recording accurate time sheets of hours worked and timely submission to the E & F General Office for processing on Health Roster.

To provide training/familiarisation to staff within the team as requested.

To support new or less experienced work colleagues to adapt to the workplace.

Responsibilities for data and information resources:

To be responsible for providing relevant and up to date information (data statistics) relating to the Car Parking/Cash Office Service in order for the Support Service Manager and Head of Facilities to compile formal reports to the Trust Board.

To produce periodic data/performance reports as directed by the Support Services Manager.

Research, Development and Audit:

Assist the Support Services Manager to keep up to date on all developments with regard to the Travel Plan/Car Parking Schemes and related equipment to ensure satisfactory service delivery.

Physical Skills and Effort:

Required to prioritise own workload and to deal with frequent interruptions resulting in frequent changes of task.

Manual handling of office lever arch files, stationery, light weight deliveries.

Requirement to operate photocopier, coin counter, coin scales, laminating and binding machines.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £ This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

Person Specification

Education & Qualifications

Essential

Good general education Microsoft Office Qualification or Word and Excel Experience

Knowledge

Desirable

oKnowledge/understanding of accounting procedures including reconciliations and balances, ledgers and coding structures

Experience

Essential

Previous experience working with spreadsheets and databases

Desirable

Previous experience handling cash

Skills & Abilities

Essential

Good verbal and written communication skills Accurate & pays attention to detail Problem solving Able to work on own initiative Able to work under pressure and prioritise work to meet deadlines Demonstrate good numeracy skills

Work Related Circumstances

Essential

Flexible approach to work

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