Car Park Marshal

1 week ago


Stockport, United Kingdom Stockport Garrick Theatre Limited Full time

**Duties**:

- Greet and welcome guests and members upon arrival to the car park entrance.
- Provide excellent service and ensure guest satisfaction
- Manage guest inquiries, requests, and complaints in a professional and timely manner
- Assist guests with directions, information, and recommendations regarding the Theatre
- Maintain a clean, safe and organised Foyer and Box Office area
- Monitor and control access to restricted areas
- Ensure the safety and security of guests and members and property by enforcing rules and regulations
- Respond to emergencies or incidents as needed

**Experience**:

- Previous experience in hospitality or guest services is preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills
- Attention to detail and ability to work in a fast-paced environment

Please note that this is not an exhaustive list of duties and responsibilities. The role may require additional tasks as assigned by the management.

**Hours of work**

During our play season, we produce on average 13 fixed productions (just over one show a month) which for main stage involve a run of 7 nights; Studios are 5 nights and our Youth productions perform for 2/3 nights. Your shift for each evening during our active season (September - July), would commence at approximately 6.30pm up to 11.00pm, with time spent between car park marshalling duties and assisting our volunteers with securing the building during the performance, whilst situated in our foyer and box office area.

**Schedule**
- 4.5 hours per evening performance paid (no matinees)
- Main Stage: Saturday to Saturday (excluding Sunday)
- Studio: Tuesday to Saturday
- Youth: Friday & Saturday

If you are passionate about providing exceptional customer service, have a friendly demeanor, we would love to hear from you

**Job Types**: Part-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)

Ability to Commute:

- Stockport (required)

Work Location: In person


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