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Technical Services London

4 months ago

SouthendonSea, United Kingdom CBW Staffing Solutions Full time
Technical Services Manager - Hard FM Service Provider – South East London - Up to £60,000

Fantastic opportunity to work for a leading FM service provider in the UK.

CBW are currently assisting one of our most valued clients in recruiting for a Technical Services Manager to oversee all hard services across two research buildings based in South East London. 

The role will be managing a team of 4 engineers and will be responsible for providing a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management.

The successful candidate will come from a technical M&E background and must have previously worked in a managerial capacity, looking after commercial buildings.  

In return the company is offering a competitive salary/package paying up to £60,000 based on experience, further training and career progression.

The main hours of work are Monday to Friday 8-5 and the key duties and responsibilities are as follows:
  • Report directly to the Operations Manager.

  • Manage agreed KPI and SLA's.

  • Responsible for managing the company's H&S and environmental performance on the contract.

  • Manage all technical issues.

  • Responsible for managing the company's quality procedures on site.

  • Recruitment of any new staff.

  • Responsible for the development of all staff, which will include annual appraisals.

  • Manage staff absenteeism and be responsible for disciplinary issues.

  • Management of client relationships on a daily basis.

  • Management of all reports.

  • Offer technical support to both the client and the engineering team.

  • Responsible for the permit system.

  • Attend client meetings.

Applicants for the role must able to meet the following:
  • Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.

  • Previous experience of managing engineers.

  • Understanding of BMS systems.

  • Strong technical engineering understanding.

  • A proven track record in commercial building maintenance.

  • Ability to communicate both verbally and in writing with all levels of staff and clients.

  • Ability to manage and prioritise a demanding and varying workload.

  • Excellent communication and customer service skills.