Revenue Manager

3 weeks ago

London, United Kingdom RaizUp Full time

A growing travel business is looking for hospitality superstars – fun, passionate, and ambitious people with an interest or previous knowledge of the industry.

RaizUp is dedicated to empowering a wide range of travel brands by facilitating connections with talent in the fields of travel technology and hospitality.

Our client is a privately owned and operated group of aparthotels with properties in London, Manchester, Brighton and soon to be York, Leeds and Edinburgh. They offer all the advantages of an apartment with many of the benefits of a hotel, all with their signature touch of style, charm, and sophistication.

RaizUp's take:

Why do we think this position is a great opportunity?

The Revenue Manager role offers autonomy and collaboration across an expanding property portfolio. It requires strategic revenue management, market analysis, and system optimization for existing and new site openings. That is a must when developing your Revenue Management career. The hybrid work model and involvement in new projects makes it a unique blend of an exciting role.

Why RaizUp likes this brand?

The aparthotel's unique combination of stylish apartments with hotel amenities and their ambitious expansion in major UK cities highlight their innovation and growth potential.

What do we know about the company culture?

This hotel brand fosters a supportive, friendly work environment focused on personal development and flexibility.


What’s in it for you?
  • Be a part of a family-run business with the opportunity to influence how they do things
  • Join a growing business with plenty of opportunities to develop yourself (and others)
  • Benefits including employee and friends and family rates
  • Team building and away days
  • A strong team structure; creating a supportive and friendly work environment
  • Learn from the best through a structured induction and in-depth training

What we’re looking for…

… a Revenue Manager to join the team in the Head Office near Chancery Lane, Central London. Working across all UK hotels, we need someone who is obsessively analytical, has an affinity with numbers, and can deliver a mean spreadsheet.

Reporting to the Head of Revenue & Distribution and Commercial Director, we’re looking for someone to assist in implementing, executing, and reporting on the overall sales and revenue strategy for the group. Working closely with reception and reservation teams, the role maximises revenue at all opportunities by proactively evaluating current and developing market trends, continually developing the right market mix, and setting appropriate pricing and yield strategies in line with revenue management best practices.

Key Responsibilities
  • To work closely with the Head of Revenue and Distribution to further develop the revenue strategy across the UK for the entire portfolio. Current locations include London (4 aparthotels), Manchester and Brighton with Leeds, York, and Edinburgh due to open late 2024 / early 2025.
  • Monitor in-depth market performance by using STR, Forward Star, and OTA Insights.
  • Update RMS and PMS to ensure our properties are competitive and achieving KPIs.
  • Review daily and weekly pick up and implement restrictions and pricing amendments to maximise revenue and occupancy potential.
  • Lead / Support bi-weekly revenue calls with the wider commercial team and Area GM’s.
  • Maintenance of PMS and key operating systems including third-party extranets.
  • Responsible for managing OTA partners and accounts to improve content and rate performance.
  • Creation and Distribution of daily, weekly, and monthly revenue reports to relevant stakeholders.
  • Development of new reporting techniques or systems to assist senior leadership team in assessing key decisions.
  • Maintain and maximise potential from key events calendar across all locations.
  • Manage the onboarding of new properties within the revenue function, including set-up of all systems i.e. PMS (Opera), RMS (Atomize), and SiteMinder (Channel Manager).
  • To comply with all relevant internal rules, policies, and procedures, including those relating to Health and Safety, Data Protection, etc., and all those contained within the issued Team Handbook.
  • To support the wider commercial team as required during peak periods.

Package:
  • Salary: £DOE
  • Hours: Monday – Friday 9am – 5pm (hybrid role based between London and home office)
  • Holiday: 28 days inclusive of bank holidays
  • Increased Holiday with length of service
  • Pension
  • Company healthcare
  • Bonus Potential: 20% of Salary based on KPIs and financial performance on successful completion of probationary period

This job description is intended to illustrate the key responsibilities of the job of Revenue Executive. It is not intended to be exhaustive, and you are advised that the responsibilities may change from time to time.

We look forward to receiving your application. Please apply via the button below.


Contact us for any questions at recruitment@weraizup.com

Requirements

Requirements:
  • GCSE English Language and Maths or equivalent.
  • A-Level education or equivalent experience.
  • Revenue Management experience essential within luxury hotel or serviced apartment sector. Previous experience of the London, Manchester, Brighton, Leeds, York, Edinburgh market a benefit.
  • Knowledge of revenue management principles and strategies, including distribution channel management, yield management, extended stay concepts, pricing strategy, market trends, demand factors, and forecasting.
  • Experience and/or understanding of multi-property revenue management.
  • Advanced Microsoft Excel knowledge.
  • Knowledge of Opera PMS both front of house and configuration level.
  • Knowledge of channel management software Siteminder, GDS Systems, and managing OTA Extranets.
  • Enjoys working in a fast-paced, rapidly changing environment with high levels of autonomy.
  • Excels at creating and maintaining positive and productive working relationships across the business.
  • Strong organizational skills.
  • A keen eye for detail and a strong analytical approach.

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