Governance Support Administrator

2 weeks ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Job summary

A pro-active, enthusiastic and self-confident individual with proven administrative, secretarial and organisational skills is required to work with the KIDSNTS team and the West Midlands Paediatric Critical Care Network. Support will be given to the KIDSNTS Consultants with establishing robust regional internal governance systems, Human Resource Processes and other key responsibilities as outlined below. The individual will be based between the KIDSNTS Office and the WMPCCN team.

This successful candidate will work flexibly over hours per week between Monday and Friday, providing direct support to the KIDSNTS multi-disciplinary team to assist in a number of vital roles.

Main duties of the job

Undertake administrative duties for Network and KIDSNTS Consultants regarding governance and network process. Provide a comprehensive service in administrative duties, diary management, meeting arrangements, presentation, preparation and follow up. Utilise advanced typing/keyboard skills and word processing abilities to produce accurate, timely, well-presented documentation and confidential correspondence. Maintain and establish processes with the KIDSNTS senior management team for improving IT functionality to produce critical incident report summaries and service data on a monthly basis. Maintain and establish processes with BWCH Clinical Governance Department for managing KIDSNTS Critical Incidents, SIRIs, RCAs, complaints and PALS contacts. Produce reports and summaries as required by KIDSNTS Consultants. This will involve preparation of case-note compilations and electronic presentations of clinical activity information. Work for 5 hours per week with the West Midlands Paediatric Critical Care Network. This may involve travelling to other hospitals or meeting venues in the West Midlands, and working alongside regional clinicians, nurses or project managers. Work alongside the WMPCCN Clinical Governance Lead to promote, coordinate and support stakeholders to ensure accurate records are entered into PaediCRID and timely responses to investigations are received.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

GCSE English & Maths or equivalent, Grade C or above. NVQ level 3 in business & administration or equivalent and/or proven extensive administrative experience.

Knowledge & Nature of Experience

Essential

Experience of Acute healthcare administration Proven extensive administrative experience Knowledge of medical terminology

Desirable

Experience of clinical governance administration Experience using databases

Analytical and Judgement Skills

Essential

Good problem solving skills Using good judgement for collating and interpreting database for reports

Professional/Managerial/Specialist Knowledge

Essential

Computer literate in Lorenzo and PAPI Computer literate in Microsoft office including Outlook, Word, Excel and Powerpoint. Ability to take responsibility for own workload Ability to take responsibility for administrative financial tasks

Personal Skills/Abilities and Attributes

Essential

Proven initiative skills Ability to work under pressure and meet strict deadlines Proven organisation skills Good secretarial skills including meeting preparation and diary management Ability to liaise productively with Consultant Medical Staff to set objectives, take actions and monitor assignment outcomes. Excellent verbal and written communication skills

Desirable

Good event organisation skills

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